"trust this pc" and mail access

I tried several times to make this "trust this pc ' and it does not work. I followed all the instructions given using internet Explorer and it just doesn't work and I am really frustrated now. Also, I have found my email address and the email password and everytime I try to access to I get a blank screen.

Hi Sydilee,

I would be grateful if you could answer the following questions:

  1. When you enter the user name and password, you have white screen on app mail or Internet Explorer?
  2. You have an e-mail address registered on your account?

If so, you can try to select email to confirm trust pc you are trying to add to your account.

A reliable PC is a computer that you added to the password resets your Microsoft account information. This information helps Microsoft to verify the identity of the person using the approved computer.

Follow the suggestion provided by Andre Da Costa and JoxtenKolo of this link and check if this may help:

http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_install/Windows-8-trust-this-PC-issue/75578e4c-7d5a-49D8-8bd4-30d62fb9cb16

If you have used PC Trust within 30 days, to approve the new PC can take 30 days to update.

For more information about trusting your devices, see this link:

http://Windows.Microsoft.com/en-in/Windows-8/what-is-trusted-device

You can also try signing out of Microsoft account and resigned in and check if this may help:

Connect to or by the window

http://Windows.Microsoft.com/en-in/Windows-8/sign-in-out-of-Windows

Hope that this helps, if you have further questions about Windows, let us know we will be happy to help

Tags: Windows

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