Try reinstalling iTunes but I get the error "could not open key: HKEY_LOCAL_MACHINE\Software\Classes\.m4b\OpenWithList\iTunes.exe.

original title: problem with installation of iTunes

Hi guys

iTunes was running great until I tried to update to 9.0...

I tried the apple forums and forum of microsoft ideas, but nothing helps...

I use a dell 17 with vista home premium with sp2 installed studio.

partially, he settled then I get this error:

Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\.m4b\OpenWithList\iTunes.exe check that you have sufficient access to that key or contact your support team.

I guess you're the closest to support staff I have....

in any case... I uninstalled itunes and quicktime and itunes now will not reinstall.  I tried the version 8.2.1.6 and I guess I can try the previous version... I also tried opening the HKEY and got in what concerns the OpenWithList, but he will not give me access.  I have no idea what I'd do if I got there, but I watched out of curiosity and was blocked...

any info would be greatly appreciated!

If you have guitar questions let me know, I have been a tech for almost 25 years.

Thanks again, scott

I had the exact same problem and error as you message the guy but he fixed earlier. I'm not an expert, or even trained somehow. I just worked through until I got everything to install. If you try this, please back up your registry first.

In any case, here's what I did.

First of all, I uninstalled iTunes, Quicktime, Apple Software updater toally, _-anything with Apple in the name.

I opened regedit using 'run as administrator '.

I then went to the registry key:

HKEY_LOCAL_MACHINE-1-5-18\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\108B43C0CEA676640B35306AE7D24051

.. .and selected the folder DA42BC89BF25F5BD0AF18C3B9B1A1EE8

Right-click & click Permissions
Click Advanced, and then click the owner tab
Type "Administrators" in the current field of owners and th check Replace owner subcontainer and volumes

(Note: I did this because I had another key with permission issues, after I fixed the original onelisted above)

Apply the settings, and then click Permissions tab. Once more, add 'administrators' to the permission entries list, and then click on edit and select all the checkboxes of permission. Also click on the boxes of the 2 bottom regarding permissions inheritable.

Click OK

Now on the main permissions tab, choose administrators in the windows user name or group and then check the full control and read check boxes. Click OK.

In the main window of regedit, you should now see the keys in the right pane for each subfolder in:
HKEY_LOCAL_MACHINE-1-5-18\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8

In the menu bar click file > exit

I downloaded and installed the new handset iTunes9 and apple Quicktime.

Everything worked well. I hope this helps.

-J

Tags: Windows

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