Try to download an application

Similar Questions

• There is an error when I try to download an application via the cloud

  When I try to download an application via the cloud, there are 34 error:

  Exit code: 34

  Please see specific errors below for troubleshooting. For example, the ERROR:

  -------------------------------------- Summary --------------------------------------

  -fatal error 1, 0 error (s)

  FATAL: Payload "Package Microsoft redistributable Visual C++ 2010 (x 64) 9.0.0.64 {9D2A060F-AC6B-11E0-8C00-00215AEA26C9}' information not found in Media_db."

  -------------------------------------------------------------------------------------

  Because of this fatal error, I'm not to download software cc,

  I already see for this error but not found

  I'm on PC

  Hello

  Please refer to get fatal exit Code 34 when installing an application

  Concerning

• whenever I try to download any application, creative cloud informs me that I am not paying, when I actually pay each month

  whenever I try to download any application, creative cloud informs me that I am not paying, when I actually pay each month! helpppp

  I don't see a subscription by using the e-mail address you use for this forum. Please login with the email/AdobeID you bought with and then try again.

• I have paid, downloaded CC but when I try to download any application log in the box appears, I connect but he immediately returned to the top with "you have been disconnected. I'll just round and round. Someone at - it ideas?

  I have paid, downloaded CC but when I try to download any application log in the box appears, I connect but he immediately returned to the top with "you have been disconnected. I'll just round and round. Someone at - it ideas?

  Hi Steven,

  Please check the contents of the link below and follow the steps mentioned in it to resolve the problem you are experiencing:

  https://helpx-internal.Corp.Adobe.com/content/help/en/creative-cloud/KB/unable-login-creat ive-cloud - 248.html

  Please let me know if this helped.

  -Harsha.

• I try to download an application to Grants.gov federal grant package.  I upgraded to the latest Adobe Player and checked the settings of Google chrome.  Whenever I try to download the package I get a blank page with this message: to display the

  I try to download an application to Grants.gov federal grant package.  I upgraded to the latest Adobe Player and checked the settings of Google chrome.  Whenever I try to download the package I get a blank page with this message: to view all of the content of this document, you need a later version of the PDF Viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html for further support, go to www.adobe.com/support/products/acrreader.html.  Please tell us how to solve this problem.  Thank you, Davis B

  This means that you use the viewer of PDF from Google Chrome, which is not compatible with many PDF features.

  You need to download the file to your local drive and open it from there, or use the Adobe Reader on Chrome plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

• Error when you try to download the application forms, not a valid Windows 32

  not a win32 application invalid and stop the download

  When I try to download tax forms IRS my computer says "application not valid windows 32 and stops downloading just 15 seconds before its filled! What the heck is wrong?

  Hello shelleyjane,

  Get the error: not a valid 32-bit application can have several origins:
  I have listed some of them below, and possible solutions.

  The file is corrupted, bad or missing.
  -If the hard disk is damaged or hurt it cause work programs to fail, either because not all data can be read from the hard drive the program is damaged on the drive. Run scandisk and defrag on the hard disk to check for potential errors.
  -If you run the program from a shortcut on the computer, verify that the program is still on the computer. In some cases if the program is no longer installed on the computer, you can get this error.
  -You can download the app again and see if you still get the error message.

  File is not designed for your version of Windows:
  -If you try to run a program that is not designed for your version of Windows, you can get this error.
  -Although many old programs designed to work in older versions of Windows will work with new versions of Windows, unfortunately, not all programs will not work.
  -If the program is an MS-DOS program more former start program or Windows, you can get this error.
  -If the program is designed for a 64-bit version of Windows and you are running in a 32-bit version of Windows, it will not work and generate this error.

  File is a virus, worm or other malicious program file.
  - This error can be generated by a file that is a virus, worm, Trojan horse or other type of malware file. Often, this will result because the antivirus installed on the computer will not allow the file to install or run. Try to analyze the file to check, it is not a virus or infected.
  -If the file has been checked and is clean, it is always possible that the virus protection program or a another program installed on the computer is at the origin of questions during installation or execution of the program. Start the computer in Mode safe and try to run the program. start the computer in Mode safe will be that nothing is running in the background that could cause this problem.
  
  Hardware incompatibility.
  -If you get this error during the installation of a program, it is also possible that the CD-ROM drive or the drive that you are installing the program from is not compatible with Windows or has drivers that are not compatible with Windows.
  -Download the latest drivers for your CD player or other of the manufacturer of the computer or the manufacturer of the equipment. (Microsoft does not pilot for other materials)

  Let us know if that helps.

  Marilyn

• What does the symbol of the cloud when you try to download an application?

  I tried to download an app, and instead of the download button, it was a symbol of the cloud. I haven't downloaded this application before up to what this means?

  This means that the application was purchased with your Apple ID and can be downloaded again for free using your Apple ID and password. It is linked to your account. Someone bought with your ID. Press the cloud icon to download the app.

• whenever I try to download an application, he said that the trial is over, but I pay what I can do?

  I've been using InDesign and all of a sudden I got a message saying that the trial had ended, but I pay every month, I'm unable to re - install I get a message sent me to support.

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• Problem with downloading of applications and updates

  Hello

  I get the error when you try to download certain applications from the Mac App Store.

  

  And when I try to update applications.

  

  Here is a log from the console:

  storedownloadd [493]: * the Assertion failure in French-[CheckPreflightOperation verifyDistributionAtURL:allowsDevSign:allowsUnsigned:osVersionToBeInstalled: err or: distributionController:], /Library/Caches/com.apple.xbs/Sources/Commerce/Commerce-462.9/CommerceKit/Check PreflightOperation.m:291

  I have a month old Macbook Pro. I have no problem with downloading the applications from my old Macbook on the same network.

  What should I do?

  Hello..

  Start Safe Mode removes the system caches that can help.

  Upper left corner of your screen, click on the Apple  > Shut Down.

  After your Mac stops, wait 10 seconds, then press the power button.

  As soon as you hear the startup tone, hold down the SHIFT key. You must press the SHIFT key as soon as possible once you hear the startup tone, but not before.

  Release the SHIFT key when you see the gray Apple logo and progress indicator.

  Once you are in Mode without failure, return to the menu Apple . In the drop-down list, click: reboot

  
  

  Then try the App Store.
  

  On Safe Mode

• try to download facebook seems the app store is frozen on the page account

  try to download facebook app store takes me the page account doesn't let me do anything else.  Anyone know why this would be?

  Have you tried to close the App Store application via the task bar of the unit, may also do a soft-reset/reboot of the device and re - try then downloaded the application?

• I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed. ???

  I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed.   ???

  Hi Jaynecampbell,

  Thanks for choosing Microsoft Community to post your question.

  According to the description above, it seems that you are unable to download apps, you get an error: "your purchase could not be executed. I understand the inconvenience that is brought to you, rest assured, we're here to help and guide you in the right direction.

  I would be grateful if you could answer the following questions:

  1 are you facing the question to download any specific application?

  2. using a proxy connection?

  We will check your time settings and proxy settings. Follow the steps below and we update on the State of the question.

   

  Method 1: Ensure that the date and time are correct on the computer.

  (a) check the Date/time setting by selecting the tile office and then left click on the time in the corner.

  (b) click on change date and time. And then check that the time zone is correct and the time of the internet tab has the ability to synchronize with the time server Internet.

   

  Method 2: Run the network troubleshooter utility.

  (a) open the network troubleshooter utility by sliding into the right edge of the screen, type search (or if you use a mouse, pointing to the top right of the screen, move the pointer of the mouse down and then clicking on search).

  (b) troubleshooting of network entry in the search box.

  Tapping c) or or by clicking settings and then type identify and repair network problems.

  Method 3: If you use a proxy connection, then try to disable the proxy and then try buying.

  Follow the steps to disable the proxy:

  a. open Internet Explorer

  b. click on Tools and then click Internet Options

  c. click on the connections tab and then click LAN settings

  d. disable the server to use a Proxy

  e. click on apply then Ok to save the changes.

  Method 4: Turn off the Windows Firewall and defender and then try to download the application.

  To disable Windows defender:

  a. place the upper right of the mouse and click on search and type Windows defender and press enter

  b. in the window, click the settings tab.

  c. disable the real-time protection real option.

  d. click on save changes.

  To disable the firewall:

  a. place the upper right of the mouse and click on search and type Windows Firewall and click on settings

  b. click on windows Firewall

  c. click Firewall round toggle the left pane

  d. check the option to disable the firewall.

  Note: Repeat the steps for the parameters of public and private networks.

  
  

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 5: Try to separate the Microsoft account to a local then check if you are able to make the purchase.

  Note: In the Windows store, you will need to click on connect and use the credentials online.
  a. hold down the Windows key + C to display the bar of charms, click on settings , then PC settings more.
  b. in the settings of your laptop, click users and under where it says connected to , click disconnect your Microsoft account and confirm.
  c. after the test, try to connect again by repeating steps and click on connect your Microsoft account to re-associate.

  If you have additional problems, please reply to this post and we will be happy to help you further.

• Try to download the InDesign free trial version...

  Try to download InDesign free trial, but I get DW021 error code. Help?

  Try to download the application directly on the link below:

  Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools

• Change of user name of the account and moved to OSX Yosemite. Apps still work, but can not download new applications or updates.

  I recently moved to a new MacBook Air with a hard disk physically more. I had a colleague move on all of my software and data, and everything seems fine play. All current applications, that I have in place such as Photoshop and Illustrator are working very well.

  Unfortunately when I try to download other applications in creative cloud it shows just download error. I tried to reinstall creative cloud, which did nothing.

  I must point out that when I moved to the larger machine I changed the user account names. Whenever I try to use FileSync, he said: he is looking for a file in the old user account folder. This occurs even after you try to change where this folder is in the preferences.

  More I have updated the Mavericks to Yosemite. I don't know what effect it has.

  Any idea how to restore my ability to get downloads and updates? Or maybe how to fix my FileSync?

  I think I solved it by uninstalling everything and running the vacuum cleaner by these instructions: use of the cleaning tool CC to resolve installation problems. CC, CS3 - CS6

• Whenever I try to open the App Store it will remain open for more than 30 seconds before the close. Or it just restarts as soon as a home screen scroll above him. I can't keep it open long enough to even download an application.

  Whenever I try to open the App Store it will remain open for more than 30 seconds before the close. Or it just restarts as soon as a home screen scroll above him. I can't keep it open long enough to even download an application.

  Hello monorayfromportland,

  If you are unable to connect to the iTunes Store on your Apple TV, take a look at the troubleshooting steps below:

  If you cannot connect to the iTunes Store
  
  

  If you cannot connect to the iTunes Store on your Apple TV (4th generation):

  1. Make sure that your date and time are correct. Go to settings > general > Date and time.
  2. Check if your Apple TV software is up-to-date. To check the updates, select settings > system > software updates > software update.
  3. Make sure you have an active network connection. Go to settings > network.
  4. Check to see if other devices, such as computers or tablets, can connect to Wi - Fi and access to the Internet.
  5. Reset the wireless router by turning and then again.

  Take care.

• I want to download free applications, but it doesn't let me do it cause I have a problem with my payment, I try to remove my debit card and the option did not appear, I can't choose no for the payment, what can I do?

  I want to download free applications, but it doesn't let me do it cause I have a problem with my payment, I try to remove my debit card and the option did not appear, I can't choose no for the payment, what can I do? This happen after I bought some coins for a game

  You must settle the debt until you can download something else of the podcast episodes on the iTunes Store or select None as the payment option.

  (142394)