Try to restore the backup.

My husband has an iPhone 6.  It has stopped working and he confided in today to get sent away.  They gave him an iPhone 4 in lieu of a few weeks.  Before that he was sent away I checked it has been saved.  When we tried to put in place the iPhone 4, it was that there was no backup!  Is anyone able to help please.

Hello!

Please read this official guide from Apple on the restoration of the backup: restore your iPhone, iPad or iPod touch backup - Apple Support

Tags: iPhone

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