Try to run Family Tree Maker 2010.
All I get is. [Family Tree Maker 2010 has stopped working. A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available.]
When Windows will inform me with a solution? This has happened since purchase February 23, 2010.
You must be good! Of course, you're a patient. :-)
This message is mainly to let you know that the error benefits from this program has been saved so IF a solution is available, it will automatically check and will give you the option to install the "fix." The key word being IF a solution is found which solves the specific problem that you see.
That said, lets see what we can do to find out what is happening.
When did you start in this topic? The Family Tree Maker program has always done this, or is a job for some time and then just start.
The program works for a while and then stops after a while? Or simply not at work?
I looked on the website www.FamilyTreeMaker.com and discovered that there is an update available that could help you. Here is a link to some information for you help get installed it... If it is not already installed.
Please let me know if it helps
Mark <> Microsoft Partner
Tags: Windows
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Event Type clr20r3
Exe of ftm P1 P2 19.0.0.180 P3 P4 P5 P6 P7 2.0.0 4889cle74 system configuration 4a60abce4 136 P8 1 to 6
Ioibmurhynrxkw0zxkytvfn0boy P9
Event Type clr20r3
Exe of ftm P1 P2 19.0.0.180 P3 P4 P5 P6 P7 2.0.0 4889cle74 system configuration 4a60abce4 136 P8 1 to 6
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================================
Family Tree Maker Support
http://www.familytreemaker.com/support/default.aspxVolunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.
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Hi Tom,
Thanks for posting your query in Microsoft Communities. The problem description, I understand that you are not able to install Family Tree Maker 10. Provide the following information:
· Did you do changes on the computer before the show?
· What is the full error message?
· The question is limited to this application?
Follow these methods.
Method 1: Follow the steps in the article, and check.
How to solve problems when you install or uninstall programs on a Windows computer
Method 2: Scan the System File Checker(SFC) to repair corrupted files.
I hope this helps. Let us know if you need more assistance.
Thank you.
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Hello
· What happens when you try to open the family treemaker?
· You get the error message?
· Will there be any changes made prior to this issue?
Step 1: However, you can try the steps of
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Step 2: If not, contact support for more information: http://www.familytreemaker.com/Support/Contact
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The message "check for solution" actually does not mean that you will get a response. Why they even this false alert is beyond me. Try contacting support Family Tree Maker.
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1 made with Family Tree Maker or my Quicken programs?
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Sandbox is the practice of the program running in a restricted security environment, which limits the access permissions granted to the program.
Try now to the KB article to perform the clean boot:
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Hi amyandre.Welcome to the Microsoft community. According to the description of the problem, I realized that you have a problem with the delivery of the program Family Tree Maker 2012. I would ask to send us additional information as indicated below to help you better.1. what version of Windows are you using?
2 have you made changes on the computer before this problem?If you are using Windows 7, I suggest you to try these methods and check the status of the issue.Method 1:
Keep the computer in a clean boot and check the status of the issue. If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem. Continue with the remaining steps to pin-point on the third party service. After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7.
http://support.Microsoft.com/kb/929135
Note: Please go through step 3 KB to maintain the computer to a normal startup after you resolve the issue.Method 2:
Uninstall and reinstall the Family Tree Maker 2012.
Uninstall or change a program.
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Original title: some how I screwed up my shortcuts. they try all to open by my Family tree maker program. How can I fix it
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Please see these methods:
Method 1:
You can check the following link and try to run the Fixit to solve the problem.
When you run an .exe on a Windows Vista-based or Windows 7 computer file, the file may start another program
http://support.Microsoft.com/kb/950505
Method 2:
If this does not work, create a new user account and check. If it works in a new user account, then probably your user account have been damaged and would need a fix.
Create a user profile
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-accountNow search for the question.
Follow the link provided below to fix the damaged user profile.
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read the information below
http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-compatibility-mode/
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I have the program windows Vista SP1 and my Family Tree Maker version 16 is not compatible with it. What should I do so that I can use this program on this Vista computer? Thank you
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Family Tree Maker is compatible with Windows XP? (You don't actually say if it worked on Vista but is no longer works since installing SP1). If this worked on XP and then try to install in compatibility mode.
1 / locate the "setup" for Family Tree Maker file and right-click on it.
2 / in the drop-down menu, click Properties.
3 / in the Properties window, click the Compatibility tab.
4 / in the compatibility window you will see a section (top) marked 'compatibility mode '.
5 / in this section, you will see a box with the words "run this program in compatibility mode for" to the right.
6 / click in the box to appear a "tick".
7 / in the dialog box below, you should see "Windows XP (Service Pack 3)."
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9 / Finally, click OK.
10 / your Family Tree Maker software should now begin to install in compatibility mode for Windows XP.
If this does not work (it usually works) then you may need to upgrade to a version of Family Tree maker that supports Windows Vista.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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I've recently set up a local network with the computer of my husband that is running Windows XP. There our version 6 Family Tree Maker 2005 installed and wish to access it from my new computer running Windows 7. Family Tree Maker, I installed from the original CD (him even that we used to install it on his machine originally), but when I try to open our family through the network, I get the message "the file you are trying to load is from a newer version of Family Tree Maker and cannot be loaded. To upgrade the call 1-800-548-1806 (a number in the United States). I didn't update anything because the two installations of the program should be the same. Help!
It's just a thought - is - it possible, some time after that you installed version 6 of 2005 on the XP machine that an update of some type has been downloaded or installed to it and so it's actually newer than what's on your disk that you have installed on the Windows 7 computer. Most of the software indicates the version number detailed in a Help menu and choosing an element of words. You could try to see if the versions are actually on both the. As you may know, they have a support site, but it probably won't have a great utility for the 2005 version: http://www.familytreemaker.com/Support
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Hello howstreet,
First, check to see if the program is compatible with the Windows 7 Compatibility Center.
Family Tree Maker is recommended upgrade if your version is earlier than 2008 FTM.If you have an older application for Windows XP or Vista, which does not work in Windows 7, you can make it work properly by running the program in compatibility mode.
1. to start, find the application or the shortcut which is the cause of the problem, and then right-click on it and select Properties.
2. then, select compatibility in the menu tabs at the top of the properties page:
3. now check the box run this program in compatibility mode "dethrone" and select the operating system you want to emulate. For most applications, this will be Windows XP SP2. Once you are finished, click OK.
4. When you then run the application, it must run under compatibility using the OS mode you have selected. If it runs properly, try another selection of OS in step 3, and then try again.Run the installer in compatibility mode:
1 right click on the file icon installation.
2. click on properties > compatibility.
3. Select the compatibility mode for Windows XP.
4. click on OK.
5. run the installation program.After installation, run the program in Windows XP compatibility mode by doing the same thing with the installed program.
If this does not help, if you are running Windows 7 Professional or ultimate, you can try the program in XP Mode and Virtual PC. If you use the version of Windows 7 Home Premium, you can not use the XP Mode but can perform a search on the internet for 3rd party virtualization programs. You can find a few free programs that are very good.I hope this helps.
Sincerely,
Marilyn
Microsoft Answers Support Engineer
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