Try to update payment information

Similar Questions

• My account has expired and I have updated payment information, but I still can't use Id or anything. I don't know what to do.

  The card I had on file has expired and my account stopped. I've updated payment information and now I can't use anything. What happened and what should I do?

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I have problems with the update payment information

  I changed my phone a couple of months, and payment information is not updated automatically. Whenever I try to update the news, it is said "declined your payment method.

  I am unable to download free applications because of this problem.

  Hello

  Follow the instructions here:

  • Change or remove your information from payment of Apple ID - Apple Support
  • Payment methods, you can use in the iTunes Store, App Store and iBooks Store - Apple Support

  If you still need assistance, please contact iTunes Support:

  • Contact - Support official Apple

  (I'm afraid that no one here can solve your billing problem - it is a community based on the user, no iTunes Support).

• Impossible to update payment information

  I need to update my payment information in order to continue to pay my package CC Adobe, but whenever I click on the 'save' button to save the details, nothing happens, as if the button does not work. I refresh the page and try again, the details are still not up-to-date and the process repeats. I enter my details but the Save button doesn't work. It has been a few days now and I lose not my CC from Adobe.

  Everyone knows about this or is it just me? Is it possible that I can update this information over the phone, or if someone can solve this problem with the site?

  Clear the cache of your browser, or another browser.

• cannot update payment information

  If I get the same thing everytime I try to reactivate my membership.

  [Reactivate membership

  
  Note: If you update your payment information.

  membership is reactivated and fees for the

  current billing cycle will be charged.
  
  We cannot process information.

  Please try again later or use a different browser. Please contact

  customer support if the problem persists. ]

  I need to update my payment information, but I can't. I tried to use other browsers and I have

  have not been able to take this step to reactivate my subscription for 2 weeks now.

  Someone has the same problem and knows how to solve?

  Hi Isa,.

  Have you tried it on another browser?

  Maybe try in a private window (Google Chrome) or private tab (Mozilla Firefox).

  Let me know if that helps!

  Kind regards

  Sheena

• My subscription Creative Cloud amounts and the teacher would not be repeated even after update payment information

  My subscription Creative Cloud amounts and the teacher would not be repeated even after update to payment information. I tried many times in the past two months, updating credit card information and I was never renewed. Subscription keeps saying expired beyond the 24 hour mark it says it will take. I have double and triple checked the information of credit card and have recorded several times. I also never get an e-mail confirmation or an e-mail saying that he had a problem. It is also very frustrating that it doesn't seem to be a customer service number to call especially for customers who have paid for the subscription of creative cloud. Help, please!

  Phone support | Orders, returns, exchanges

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Update payment information keeps resetting

  Hey Adobe,

  I'm trying to update my payment information for my account because I started all of a sudden using the trial version of CC and I'm running out of time in like 20 days. I tried this type 15 times on the Web site, but after I updated it and I refresh the page, it gives me the message: "Oh no!" There is a problem with your recent payment. Update the details of payment for continuous service. »

  Please tell me how I can fix this or help me.

  Thank you

  Anne

  Hi Anne,.

  Please follow Contact Support FAQ: impossible to reach support via the link "Contact us"

  Hope that helps!

  Kind regards

  Sheena

• Update payment information

  I just spent another 45 minutes of my life, lost on the with the India tech support chat.  This will be the fifth time in a month. I tried to update my credit/payment card information and can not.  ongoing support to tell me to contact my bank when it is adobe who is all messed up system.  When I log into my account I see my old expired bank card number.  When I update, I see my another debit card expired that was lost and replaced. and it does not update the credit card to my current card number recently replaced.  Now my account is in test mode and will probably expire.  I have no other method of payment so I'll probably have to go back using Quark Xpress, Corel Draw and everything I can find who's going to let me do the work.  After 20 minutes of ranting to the collaborator of cat bad support, he finally gave me the number support North American in California.  But alas, it's the end of the week and beyond their sunset to the West Coast so I'm stuck to wait until Monday.

  Thanks for letting us know about this disorder. I will pass this information to the competent services, so we can look at the cause.

  Kind regards

  Guinot

• My card has been cloned and cancelled, I've updated payment information and payment has been taken, how to reactivate my account. I lost my serial number

  My credit card has been cloned and was cancelled. I entered my new card number and payment has been made, but I seem to have lost my subscription. When I try to turn it back on, I wonder my serial number but cannot locate. How can I get the service restarted

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I am trying to download Photoshop on my new computer and it says that I have a plan and I had to update payment information. I did and now I'm stuck... What do I do now?

  I used to have Photoshop and Illustrator on my old computer. I stopped using this computer and bought a new one. I logged into my Adobe account and tried to download the Plan you have for $39.99, which gets you all the programs, but it took me to a page that says that I have an account and I need to update my payment method. I've updated my payment method and now I want to download Photoshop on my new computer. What should I do now?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Update payment information - problem

  Hello!

  I have problem updating my credit card data. Others talked of similar problem.

  In my Adobe profile, I'm not able to change the CC data, and my subscription will end soon. Help, please.

  Best regards

  Oleg

  Hi Olegriga,

  We have an authorized team dealing with information like credit card secure & secure your account information.

  Unfortunately, I do not belong to this team. This question needs an appointment with this team, if you transfer your preferred contact time, I'll put an appointment on

  Monday.

  Kind regards

  Baudier

• I can't update my payment information to CC membership

  I searched the forums and saw this problem appearing several times. Once I try to "Edit payment information" I get this common error: "we're sorry, something seems to go wrong on our end. Please try again later. »

  
  

  My old credit card information are on point or has expired and Im trying to update the site, but it does not for me. I need to fix this before October 30 or my membership will be cancelled. It seems with all the threads on this problem that adobe really needs to look at how their site is structured and secure it. I tried calling and chatting with customers and they didn't not help me at all, partly because they were Indians and did not fully understand my problem. It's extremely frustrating. Can someone help me on this please

  Hi Younglion27,

  We remind you but were unable to communicate with you, I send an email, please check & confirm.

  Kind regards

  Baudier

• How update the payment information for Windows Live services?

  Original title: payment to the window Live Services

  I received your message updated my credit card to pay for windows live. I followed the link. I went to 'Payment Type' but it has no connection with the update of credit card, is it has codes that shows specific period and each period shows no activity for us. How to upgrade your credit card information so that we can make.

  More far away why are you keeping it so confusing for one single payment? I am pasting the message that I received from windows live that doesn't work not as indicated: -.

  To view or change your billing account, go to https://billing.Microsoft.com , then select one of the following options:

  • To update payment information, click on link of payment under "Type of payment" on the next page, click on 'Go to payment method information' and on the next page, click "Edit payment method information.
  • To view a statement for a payment method, click the method of payment under "Type of payment".

  Thank you

  Dushyant Parikh

  Hello

  The question you have posted is better suited to the Windows Live community. I suggest you to send your application in the Windows Live community on this link.

  http://www.windowslivehelp.com/

• Cannot modify payment information

  I need to change my credit card details.  I understand how I'm supposed to do, but when I try to click on the "Save" button after you have entered the new details about the update payment information screen, the button does not respond.  Only the button 'Cancel' answers (and, of course, the information that I entered is lost.

  Look elsewhere on the forum, this seems to be a common problem.  An Adobe representative can answer this?  (The only phone number I can find support is an American number.  I am in the United Kingdom and do not want to spend an indefinite period of time on an international call! )

  Thanks for the reply.  However, I had already run through the troubleshooting process.

  I solved the problem by now, and in the case where it is beneficial for other users who have the problem, I'll describe the bizarre steps that worked:

  • When I entered the credit card as a continuous string of 16 digits, the 'Save' button is inactive, but there was no warning that there was a problem with how I enter the card number.
  • I then inserted hyphens to separate the 16-digit credit card number in four groups of 4 digits (XXXX-XXXX-XXXX-XXXX).  This caused the button 'Save' become active, but when I left clicked, an error message indicates that the map was not correct 'type'.
  • Then, I removed the dashes in the number (so to restore the way in which I had first entry number).  The 'Save' button remained active, but this time, when I left clicked it, the number of the card has been accepted.

  I suspect that a lot of people will think that this can happen - that I made a keying error in my credit card number-, but this is absolutely not the case.  I had tried several times to enter the details, using 3 different browsers (Firefox, Internet Explorer and Opera) with 2 different operating systems (Windows XP and Windows 7).  The result was the same each time.

  It remains to be seen if Adobe will recognize and do something, this Kafkaesque programming bug.

• Try to update the payment information, the window is empty

  I'm trying to update my payment information as my last debit card was stolen. But when I click on "update payment", a window opens and it is empty.

  Empty the browser cache and cookies.  Empty folder Temp of the user, and then try again.

  What is Windows or Mac?