try to use the printer hp deskjet d1600 said that it is ready to print but does not print

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• Firefox crashes when I try to use then printer

  I did not really see a response to my question, looking at the previous Q & A. So I'll try here. Just from today, every time I try to use my printer with firefox, I get a crash report? When I try to use the printer in another browser, no problem. I tried several times today, to use the printer in firefox, nothing helps. Yet once, each time, I get a crash report. Can anyone help? Yet once again, this was never a problem before with my printer and firefox. Appreciate any help. Thank you.

  Rick

  It's a problem with the Flash plugin.

  You can check the problems caused by a recent update of Flash 11.3 and possibly upgrade to Flash 11.2 or 10.3.

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  I use 7 Captivate. I need the user to be able to print the results. The certificates are not an option. They are too limited. When not published in HTML 5, I have a print widget. He wants only half of a print screen. If I publish to HTML 5, I can then the file menu of the browser user to print. However, she still shows only a mosquito net. How can I fix this.

  They must be able to print the results page. I've included a sample using the login screen. Below you can see what I see on the screen of the printer browser

  

  This is what it must have printed.

  

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  It ends up being a problem for chrome browser after all. Easy correction. Use Internet Explorer. This works well for us. Our intranet uses Internet Explorer by default.