Trying to complete a download, but it is blocked
I'm finishing the download; all firewall and antivirus disabled, has spent hours on the support phone w/AVG and it said still I need internet connection (direct connection I have tried as well) and request for proxy information. Any ideas?
Hello
1. what type of file you are trying to download?
Please specify the size and format.
2. who is the site that you use to download the file from?
3. What is the error cod exact/message displayed when download fails?
4. are you able to connect / browse the internet?
5. what was the software or the hardware recent changes made to the computer?
Please follow the links below to solve the problem.
Method 1
In Windows network connection issues
http://support.Microsoft.com/kb/313242
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Method 2
http://support.Microsoft.com/kb/929135
Note: Follow step 7 of the article mentioned above to start the computer in normal mode when you are finished troubleshooting necessary.
Method 3
How to reset the Protocol Internet (TCP/IP)
http://support.Microsoft.com/kb/299357
You can run this tool and display the results.
Internet Connectivity evaluation tool
http://www.Microsoft.com/Windows/using/tools/IGD/default.mspx
I hope this helps.
Tags: Windows
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