Tungsten e don't synch

My Tungsten e won't sync with my IBM laptop, running Windows XP Pro.  Using the USB cable, I get an error message stating "the connection between your handheld computer and the desktop could not be established.  Please check your configuration and try again. "When I try to connect using my infrared port, it indicates the infrared port is used by another application, and it therefore could not connect.  I restarted my computer, and I did a soft reset on the Palm, who helped.  I'm open to suggestions.

Thank you.

Mahesh

Hello and welcome to the Community Forums of Palm.

If you have not already done so, I suggest that you go through the troubleshooting Hotsync of Palm, linked below support article. It covers the causes and the and of solutions for the vast majority of Hotsync problems.

http://tinyurl.com/g5jkh

Message relates to: None

Tags: HP Tablets

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