Tungsten E2 - fatal error
I was recently given the management of all 200 or more computers Tungsten E2 handheld. Many of them began to suffer from the same issue. What happens is, at random times, the Palm will display a "Fatal Error" and must be reinitialized.
'Soft' reset the Palms will work in some cases but not in others. Sometimes a "reset" will temporarily fix the error, sometimes the error returns immediately. The error return finally in all cases I've seen so far. I was wondering if the internal flash modules that use palms to 'RAM' could be going bad. I'm already passed through several stages of troubleshooting try to solve this problem and keep these handheld computers works on a limited budget.
My question is this: is there a way to permanently solve this problem? Or is this a sign that the devices are just old and in cutting process full?
Ok. Sorry for the link of RAM test. I have limited access to the internet at work so I just saw the link on the Google search with the address. I'll see what I can come up with when I come home, and you can search without restriction.
Here is a link I found about the fatal error message;
http://KB.hpwebos.com/wps/portal/KB/na/Tungsten/E2/unlocked/solutions/article/28963_en.html
If you have the behavior with no apps installed and no hotsync data, point to the device itself. As you said, it may be due to the age of the unit. You can try all the resets listed in the following article and see if one of those which may solve the problem.
http://KB.hpwebos.com/wps/portal/KB/na/Tungsten/E2/unlocked/solutions/article/887_en.html
A question that can be activated on the handheld is that the digitizer can go bad, especially if you have problems of calibration of the screen. I do not think that the fatal mistake would cause by the digitizer however, it would be simply cannot meet with the taps. I have not seen a fatal error when the screen is no longer as you have described.
Here is a link to the page of downloads for the E2, check the downloads and see if you need to install one of these. I can see the light of day of saving time update and an update of the Security Panel. If you have not installed, I suggest to install those and see if it can resolve the issue.
http://KB.hpwebos.com/wps/portal/KB/na/Tungsten/E2/unlocked/downloads/page_en.html
Tags: HP Tablets
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