Two monitors configured using PCoIP does not cover both monitors for VMware View

Occasionally, I've experienced the symptoms described in KB1027899, when usually the first time of connection for the day that I select multiscreen and the screen is divided in the Middle the 2 monitors using PCoIP. I end up disconnecting and reconnecting to the virtual machine a few times, which is a valid solution, but I'm still curious about why this is happening.

I am running VMware View 5.0.0 build-481677, on a Wyse R90L with Windows XP Embedded, I use VMware View Client 5.0.0 build 481677 and VMWare View agent on a box of Windows 7 5.0.0 build 481677. We lack vCenter and ESXi 5.0.0 in all areas as well.

According to the article, this happens because there is not enough video memory configured for the virtual computer. The problem I have is that if I force the pool offices use PCoIP and 128 MB of video memory, I can't RDP to the workstation as the Protocol is locked, I need to still be able to do. I tried manually increase the memory video, but view reconfigures to match the settings of the pool.

Is there a way to increase the video memory without changing the required logon Protocol? Or is there a fix in a different way to this question?

Thanks a lot guys.

Joe

Have you tried to change the configuration video pool to be 2 monitors with 2560 x # instead of the default resolution to see if that solves the problem?

Datto

Tags: VMware

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