Two versions of smart display?

I work at a customer who has two environments; development and production. Everything I checked indicates that the versions are identical (11.1.2.1.103_pse13709867 (Build 009)) in each environment. However, Smart View in both environments behaves differently. In Production, when I start an ad-hoc query, the POV displayed in the first row. I can switch to the TOP toolbar with the appropriate button. In development, however, the toolbar is always upward. If I switch the button, it disappears. If I have a spreadsheet I have inserted into the development and copy it into another one and connect to Production, it is said that it is to convert an old version of Smart View to the new format. Thus, they are certainly different versions. Unfortunately, I don't have access to all the files of configuration of backend. Everything I have access to (EAS, planning, EPMA, SSP) says that the two environments are the same version. Anyone know where I can say computer scientist are looking to see what is causing Smart View to use two different versions?

Thank you


Sabrina

It turns out that it was a problem with the help of the incorrect URL for shared connections. I was given an old for Dev when I arrived here. Once I used the right pair, my dev connections work the same as my prod ones.

Sabrina

Tags: Business Intelligence

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