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• Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

  Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• My MacBook Pro suddenly crashed. I lost all the programs, including InDesign CS6 I use the most. I installed a new hard disk, can't find my license number. How can I install CC? Adobe does not accept my address, no credit card no etc.

  My MacBook Pro suddenly crashed. I lost all the programs, including InDesign CS6 I use the most. I installed a new hard disk, can't find my license number. How can I install CC? Adobe does not accept my address, no credit card no etc.

  Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

• Why adobe does not offers a warm conditions based incentive for software is it better to keep people uninformed?

  Adobe does not like to educate the user money is spent, but nothing is won... What are the benefits of software, as appropriate?

  Cloud Plans https://creative.adobe.com/plans

  -Special photography Plan includes Photoshop & Lightroom and Bridge & Mobile Lightroom

  - Https://helpx.adobe.com/lightroom/kb/unable-launch-lightroom-55.html problem

  -Lightroom Version 6 http://www.lightroomqueen.com/lightroom-cc6-myths-confusion/

  -Special photography Plan includes 2 gigabytes of storage cloud (not the 20Gig of the comprehensive plan)

  -http://helpx.adobe.com/creative-cloud/faq/mobileapps.html

  -http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html

  - and conditions for subscription http://www.adobe.com/misc/subscription_terms.html

  -What is in the set of Cloud http://www.adobe.com/creativecloud/catalog/desktop.html

  -http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

  http://www.Adobe.com/products/creativecloud/FAQ.html

  http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall

  http://forums.Adobe.com/community/download_install_setup/creative_cloud_faq

  What is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  To start https://helpx.adobe.com/creative-cloud.html the Cloud

• ADOBE DOES NOT SUPPORT THEIR PRODUCTS.

  WE SHOULD ALL UNSUBSCRIBE NOW. ADOBE DOES NOT SUPPORT THEIR PRODUCTS. THEY WANT US.

  My story:

  1. I take a file of high data rate 720 x 486 with an H.264 .mov BY 0.9 and want to transcode settings even with a super low rate to the customer for review and it won't. It will scale the video down and give me the black bars. EVEN WHEN I CHOOSE SAME AS SOURCE. I tried it wrong in every possible way, and it does not give me the file I'm looking for.

  2. I go here:

  Contact the customer service

  and chose my product (media encoder), told them what I need help (how to, and troubleshooting), problem (troubleshooting), try these first do not apply to me, so I then click 'still need help, contact us. Then it gives me options of contact (phone, chat online and forums). I need to talk to someone on the phone, so I called them. I WAIT ON HOLD FOR 7 MINUTES TO SEE that THEY do not HAVE TELEPHONE SUPPORT FOR MEDIA ENCODER. WHY GIVE ME THIS OPTION THEN? THEY TOLD ME TO POST ON THE FORUMS. I THEN PROCEED TO TELL THE PERSON THAT I WAS ON THE PHONE WITH WHO I NEED TO TALK TO SOMEONE ON THE PHONE SO THAT IS WHY I CALLED HIM AND HE SAID THAT IT WOULD TRANSFER ME TO VIDEO THE GUY IN FIRST-LAND AND RE - EXPLAINING MY PROBLEM AND ILS FLAT ON HUNG UP ON ME. MY COMPANY SPENDING THOUSANDS a YEAR WITH THEM AND that IS HOW WE ARE TREATED.

  
  

  HERE IS MY CASE ADOBE NUMBER: 186302539

  IN ADDITION,.

  3 SOUL requires you to make the audio not compressed on .mov containers. What happened to my .mov h.264 with AAC audio? I don't want to send LPCM audio customers on a video of great rates low data. Video @ 1,500 Kbps and audio @ 1 536 kbit/s. It's stupid.

  Kind regards

  ANGRY CUSTOMER BRAND

  So I think I see what the issue is here. What I think you are asking is to define the size and will fit the frame of the video along to without worrying about this arrangement perfectly (i.e. you're ok with a little bit be cut off). What default SOUL is to adjust the size of the video so that it always fits inside the frame. For this reason you may find yourself with black bars at the top / bottom or left/right. In order to get the desired behavior (assuming I'm not wrong), then you can follow the suggestion of Larry to change the settings of the adjustment. And Yes, these settings are available within the SOUL directly. When you are in the export of settings, make sure that the monitor is set to display the output and not the Source. You should then see the scaling Source drop down.

  Regarding the audio codec problem, I spoke with @MMeguro and it sound like there is a bug on our end, this is why you were only get decompressed instead of the more complete list. He has a bug so that we can investigate a fix. In the meantime, the workaround solution he suggests should get you full any time, it is not immediately available.

  Tom

• Adobe does not recognize my license key.

  Hello.  I want to transfer my software Photoshop Extended on a new laptop computer.  I have 1 license - I got from a thrid group service and downloaded to my old computer there are about 2 1/2 years.  Looks like I need the serial number to transfer from one computer to the other.  I still have my license (composed of 24 digits) key, but when I went on my Adobe account and enter the license key, Adobe says that my license key is not valid.  (I entered the key several times; I enter correctly, but Adobe does not.)   How can I proceed with the transfer of the software to my new computer?  Is there someone I can talk to Adobe?  Thank you for your time.

  Serial number and activation support (non - CC) chat

  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• I tried to update my Adobe's Flash Player.   Flash Player from Adobe, does not open on my Macbook pro. The message said that it was not downloaded from Mac App store. The Mac app store, Adobe flash player is not listed. Help!.

  I want to update flash player on my Macbook Pro with the latest operating system.  Help!

  Flash player downloaded from Adobe does not open because there was no Mac App store.

  Help!

  Only download from Adobe

  https://get.Adobe.com/flashplayer/

  You can do going in system preferences, look for Flash Player down. Click the icon and check the update

  

  If you are upgraded you will see

  Adobe® Flash® Player is up to date on this system.

• Install Adobe does not recognize my password

  There is a technical problem where adobe does not recognize my password, I installed and uninstalled several times, changed my password am very frustrated

  Hello

  Link below might be useful:

  What userid & password should I install Flash Player?

  Flash Player Help Adobe Flash Player install for all versions

• Why Adobe does not allow developers to create addons that do not have a remove feature

  I tried SmugMug export plugin ALLOYPHOTO Publish and don't think it was what I need, I decided to go back to the free version of SmugMug to see that ALLOYPHOTO has fixed their Add-ons to be not suppressible.

  I guess it's a plan of Alloyphoto of junk supplements function peoples of the lightroom program.

  Is there a reason why Adobe allows applications to be installed without a remove function?  I find it disappointing that Adobe does not there people out there who make software damage peoples programs and would not guarantee that all the addons can be removed.

  I see that Alloyphoto sells dozens of addons, so I recommend to anyone realize that Alloyphoto probably did this process with all of their software.  They announce the addons like that can be assessed for 10 days and don't tell you they did ensure that addons can be removed, is not what I call a trial product.

  Here are the steps to remove a LR plugin and delete it from your drive:

  1 file > plug-in Manager.

  2. in the left column, highlight the plugin and select it.

  3. in the right column, scroll down to the section of the State and, as appropriate, expand it by clicking on the triangle.

  4. click on view in the Finder (Mac) / show in Explorer (Windows) to open Finder/Explorer on the folder on the drive that contains the files of the plugin.   It ends in ".lrplugin".  On Mac, it will appear as a 'package' (a single file) and on Windows, it will appear as a folder.

  5. in the Solution Finder/Explorer, delete the plugin.

  6. in the LR plug-in Manager window, make sure the plugin is still selected and click Delete at the bottom of the left column.

  See the screenshot below. If you get hung up on any one of these steps, please indicate exactly what you've done and what has not worked.

  

• I'm trying to reinstall my program elements 2 photoshop again - I did successfully in the past, but now, adobe does not accept my serial number. The message I get says that this isn't an Adobe ID. What should I do?

  I'm trying to reinstall my program elements 2 photoshop again - I did successfully in the past, but now, adobe does not accept my serial number. The message I get says that this isn't an Adobe ID. What should I do?

  Find the serial number of your Adobe product quickly

• I can ' t see my product in my account, I have an account, but my products are not displayed. " I bought a new computer and you want dreamweaver intsaller it too, and photoshop, but I don't really know how to do this if Adobe does not know that I am a Mem

  I can ' t see my product in my account, I have an account, but my products are not displayed. " I bought a new computer and you want dreamweaver intsaller it too, and photoshop, but I don't really know how to do this if Adobe does not know that I am a Member

  Please make sure that you are connected with the correct e-mail address.

  Let us know the version of the product, you want to install.

  Let us know the operating system as well.

  Concerning

  Megha Rawat

• I can't download lightroom cc because "adobe does not support the system" I use. How the hell am I supposed to know what system he supports and how do I get the system that God Adobe says that I have? Googling lightroom cc requirements made n

  I can't download lightroom cc because "adobe does not support the system" I use. How the hell am I supposed to know what system he supports and how do I get the system that God Adobe says that I have? Googling lightroom cc requirements does not help.

  System requirements | Creative cloud

  The system requirements (lightroom)

• Typekit site does not not previews fonts - default value of time, says our site was last week... it's still broken?

  Typekit site does not not previews fonts - default value of time, says our site was last week... it's still broken?

  Lisa, I would advise you to reach out in support of typekit: [email protected]

• I would like to stop my paid subscription to Adobe, the creative cloud because adobe does not work on my computer. In addition, it is not possible for me to stop my subscription on the site, because it does not show I have this subscription. That's why I

  I would like to stop my paid subscription to Adobe, the creative cloud because adobe does not work on my computer. In addition, it is not possible for me to stop my subscription on the site, because it does not show I have this subscription. That's why I need to helo, please, thanks :-)

  Hi Stephanie,

  Please let us know the problem you are having with your Adobe Creative cloud so that we can fix it for you.

  For cancellation requests, please contact customer service.

  Reference: cancel your creative cloud membership

  Kind regards

  Sheena

• Adobe does not recognize my password by installing the flash player, on the adobe site, I have no problem connecting

  Adobe does not recognize my password by installing the flash player, on the adobe site, I have no problem connecting

  https://forums.Adobe.com/thread/1619850