U2713HM Image retention/flicker of Image not

Hello

I bought a U2713HM in may at a retailer (not directly from Dell) online and have been very well until recently, but last week I started to notice the remanence of the image after leaving, it displays a static image for 8hours words - after the execution of the LCD display, program for 20 minutes of conditioning, the problem seems to disappear.

However, a couple of days - I had image retention once again, this time with flickering lines appearing after only an hour to show a static image. Still, 20mins of conditioning LCD seems to have corrected it. Both occasions were for different devices on different entries (first DVI, HDMI the second time). The problem seems to get worse.

I noticed that there are similar cases in the past which have been posted on this forum. It is very annoying having to correct with the LCD conditioning program after only a short period of use. I would like to know how I can take steps to get this replaced under warranty.

Thank you
Lloyd

Update:
Could be a known issue with my revision number?  I am currently at work, so I can't check, I will update this post with my review of material when I'm home.

Because it has a Service tag number, contact Dell Technical Support for your country. Provide the following data so they can set up a perimeter monitor Exchange =.
E-mail address:
Name:
Shipping address:
Phone number:
The monitor Service tag number:
Monitor 20 digits alphanumeric serial number PPID:
Reason:
Note: Once outside the first 30 days from the date of the original invoice, the replacement will be a monitor refurbished / pre-owned

Tags: Dell Peripherals

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