U2715H, dead/stuck pixel, the Dell guarantee

Similar Questions

• Start stuck at the Dell logo screen

  Hello

  I have an inspiron nine 5447, which was working fine until yesterday. If I try to start now, it's just stuck to the Dell logo and I can't go in the BIOS settings. I tried pressing F2 and F12, but the screen is still stuck at the same screen of the Dell logo. Can someone help me with this.

  Thank you

  Nikhil

  Hi Nikhil,

  External devices (except AC adapter) connected to the computer. If so, disconnected the and try to turn on the computer.

  If it's the same situation, and then turn the computer off. Key down, then and now the power of FN key on the computer.

  In the case, the computer is blocked at the Dell logo. It's a hardware problem, contact Dell Technical Support in your region to replace the parts.

  I hope this helps...

• (Redirected) Dell Inspiron stuck on the "Dell" screen after update failed...

  Hey everyone my Dell Inspiron 15 cannot download an update and then rebooted.

  Then he got stuck on the "Dell" screen and the Windows 8 boot custom. I can get into the Bios, but nothing seems to help, and the Diagnostic test says that it cannot find the hard drive.

  Any help?

  Peter Hamm

  As you have a laptop, better make this laptop in the computer Forum post here:

  http://en.community.Dell.com/support-forums/laptop/default.aspx

  Bev.

• XPS 10, 8.1 Overview, the Dell Logo, Dock

  I installed the 8.1 overview the first day it was available and everything worked very well. What I've discovered since the update, is that I can only start my XPS 10 successfully if it is in the dock.  If I pull it out of the dock and try to restart that stop at the Dell Logo.  If I stop, put in the dock and turn on it will start successfully.

  I know that many people have experienced the problem with being stuck at the Dell Logo after upgrade to RT 8.1 Overview, everyone knows the problem where the computer can start when it is docked but not when it is not docked?

  Hello XBalance,

  According to the update of the research team of product, we try the suggestions mentioned in the article Support of Dell.

  I hope this helps!

• Dell U2412M-dead or stuck pixel?

  Hello

  I have a pixel smack in the middle of the screen that gives me a headache. :(

  It is red against white, black green and normal against all other colors.

  I'm not sure it's a dead or stuck pixel. And what are my options to guarantee (bought the monitor 3 weeks from a local retailer)?

  Thank you

  Save yourself some frustration guaranteed and return it to the dealer for Exchange or credit.

  All white background = red pixel (is that correct?)

  All black =?

• Dell XPS 15 9530 Boot stuck at the logo

  Hello

  I have a Dell XPS 15 9530 with only 10 of Windows installed. After a simple reboot that I noticed that the boot process has started taking a long time (> 5 minutes), but in the end, Windows starts correctly and evertything worked well. I run the diagnostic test and no error is returned.

  Then I tried to restore the BIOS to defaults setting and now the trunk seems to take more time, I'm still waiting for 30 minutes ago.

  The boot process stuck at the point where the Dell logo is visible (I think until all treated windows starts). It's the same thing if I try to enter the parameters of WOOD, so for now I'm not able to access the settings. I don't really know what to do.

  If you have any suggestions, help me a lot :)

  Start by pressing F12 at startup until a start menu appears - start the Dell diagnostics and run a test lying on the system, in particular the disk of hard/SS.

• Qosmio G30: Stuck Pixel?

  Got the new G30 yesterday PC, DVB freeze at all, but found a red pixel constantly on. Assistance service so called PC World, the guy says take it back to the shop (I didn't have a lot of confidence to get a replacement after a quick google, but I it is clear that it was only a single red subpixel permanently on about 2 inches high and 4 inches from the right side of the screen so hey its worth a try). Even when talking to the sales guy, he was very apologetic, said they couldn't do anything, but he asked if I wanted to see the Manager. Then he came back so that 2 or 3 minutes later without the Manager and with the same answer...

  my questions are:
  someone with the new G30 had a stuck pixel (red subpixel lit in my case)?

  If so, is - that someone has managed to take off using commonly found google results (pixel massage! or colors on the area of fast rotating)?

  
  So, the next time I take program tester of pixel with me and do not buy a LCD without testing it first. I have no problem paying extra for a zero dead pixel screen but I have a medium problem with retailers and manufacturers play on the issue. Obviously a policy zero dead pixel (as samsung in Korea) will push prices up, but I don't know I'm not the only one who would pay a little more for something that is not defective. As far as I'm concerned an acceptable level of failure or whatever the ISO documentation says is still a failure. Anyway if anyone has any ideas let me know.
  Sorry for the mug shot, but this is the first time I bought a decent laptop, and I feel a little screwed over.
  

  :-(

  Brian

  A dead on an LCD pixel is always very embarrassing, but it is not uncommon and sometimes.
  My Toshiba laptop not also a :(
  However, sometimes but not always guaranteed will cover a problem of dead pixel on the screen of the laptop.

  I found this Toshiba Backgrounder:
  http://support.toshiba-tro.de/KB0/TSB5400ZD0002R01.htm

  You should also check other useful display:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=10662&MessageID=38179

• 6700 deleted printer Officejet printer job stuck in the queue

  How to get rid of deleted work that is stuck in the print queue of the printer, I tried to go in the DOS command prompt, type NET STOP SPOOLER, then NET START SPOOLER, but it did not work.  Any suggestions on this issue?

  You must run the following between the Stop & Start

  del/q/s/f '% systemroot%\System32\Spool\Printers\*.* '.

• Pavilion G6: upgrade Windows 10 has not stuck on the HP logo

  Tried to update 8 victory to win 10. Stuck on the HP logo.  I tried to unplug and and reinstalling the battery (let stand a little and pressed the power button to drain the energy). I tried failed bios, tried to turn on virtualization, all tried restore, startup repair the computer after trying to start several times, restore points are gone, I don't have a CD because HP no longer send them. I don't know what to do with this thing. Help, please.

  fixitrod

  Hello;
  
  Let me welcome you on the HP forums!
  
  While Microsoft says there is no risk in the upgrade of Win10, because they allow you to believe that you can always return to your BONES and the original installation program within 30 days, the ugly fact of the matter is that the Win10 GoBack feature turned out to be unreliable - and when she fails, she can let machines in a State corrupted - that does not always happen , but it happens often enough to be a problem and you will get no warning beforehand that he goes to the trash your PC!
  
  If this is not enough, the Win10 upgrade is known, in some cases, corrupt partition recovery stored by the OEM that built the original machine. It's pretty much guarantee that no HP recovery will work.

  What will work restores your computer to its original factory state using HP recovery media.
  
  It is a set of DVD and a CD or a USB key, which will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. In some cases, you will be able to order a USB instead of discs.  You must order at HP; they cannot be downloaded.
  
  You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers
  
  Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entry and click on order to press for more details.
  
  Or, if you prefer, you can do the same by contacting HP Customer Service:
  
  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

  If HP no longer provides a recovery media for your model, a few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

  Good luck

• Stuck on the screen of HP recovery and cannot start windows

  HP Pavilion
  Model: 17 - 1215dx
  
  If you need the serial number or the fn, just ask. I didn't post too much sensitive information.
  
  It was originally 10 64-bit windows... but now has 8.1 Windows 64-bit
  i5 8gig of RAM processor
  
  Literally just close the lid and open it upwards and it wouldn't boot windows. It is stuck at the screen HP saying it's diagnose my problem. Tried a soft reset and a hard reset when you remove the battery and put it again while it is unplugged. Did not help. I can't start in safe mode. I tried to do a restore which has been a success but it restarts when he says "there was a problem, restart your PC. I'm frustrated and reset a factory and the same factory reset was successful and was when he came back to 8.1 because it's the OS, I bought it with but then it still wouldn't let me in windows. I was going to try and start to repair, but if I had known this would require an administrator I'd never have done the factory reset. I know I've been reckless, but I just wanted to work. But yes, I don't know what the problem is. I feel like if it was a hardware problem is just something to keep windows to operate. Should I try a repair disk? Would that help?

  The SecretLight

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post you need to grab your laptop and wanted to help - but we need more information.

  You said that your laptop came originally with Win10, but then later, you said you tried to go back to Win8.1, you can then said, it's the original OS.

  So, who was the original - Win8.1 or Win10?

  Ask because if it came with Win8.1 and you UPGRADED to Win10, while Microsoft tells you that there is no risk in the upgrade of Win10, because they allow you to believe that you can always go back to your original OS and setup within 30 days, the ugly matter faction is that the Win10 GoBack feature turned out to be unreliable - and when it fails She can let the machines in a corrupt State - which is not always the case, it happens often enough to be a problem, but you will get no warning beforehand that he goes to the trash your PC!
  
  The Win10 upgrade is known, in some cases, corrupt the partition of recovery that are stored by the OEM that built the original machine.  It's pretty much guarantee that no HP recovery will work.
  
  What will work restores your computer to its original factory state using HP recovery media. It is a set of DVD and a CD or a USB key, which will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. In some cases, you will be able to order a USB instead of discs.  You must order at HP; they cannot be downloaded.
  
  You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers
  
  Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.
  
  Or, if you prefer, you can do the same by contacting HP Customer Service:
  
  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

  Good luck
  ========================================================================
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  ---------------------------------------------------------------
  If my post helped you, please click on the thumbs-up symbol to say thank you.
  If my posts resolved your issue please click "accept as a Solution.
  ========================================================================

• The Cliq is stuck on the start screen.

  Hey guys, after a normal day of use with my Cliq from 07:00 I got around 17:00 and put it on the charger, as it was almost dead, I went to charge less than an hour with it and now it is stuck on the start screen of Motorola with the small black bar on the left. I charge my phone all night every night and do not use it much at all, but it lasts and I wasn't there to look at what had happened, so I don't know if there was any discrepancy prior software other than seeds from basic mentioned by others.

  Charles, you are still able to boot into Recovery Mode and learn the triangle with the exclamation point? If you can, press the keys ALT and L at the same time to access the Recovery Menu.

• Jobs stuck in the queue on hp psc 1215.

  After crossing solutions 1 to 10 in "impossible to print. Jobs stuck in the queue", I have now lost my printer.  Tried shutting down, unplug all the cables for laptop & printer & re connected every 12 hours later. But no sign of the laptop to find the printer.

  Copier & scanning work ok & pressing the "Cancel and color" keys on the printer, I have a very good test print.

  Printer.  HP psc 1215 all-in-one & OS, Dell inspiron 1721.

  Eamon.

  Open Control Panel-> audio & -> printers-> add a printer-> add a local printer *-> use an existing Port-> select the manufacturer & model-> name of the printer of Type-> Views-> Refresh.  (This shows the icon of the printer).

  N/B:-* ignored this "use this option only if do not have a USB printer" & have chosen this option.

  Eamon

• How to get the Dell 944 Photo all-in-one printer driver to work

  I just bought the Inspiron 580 and am trying to use my existing printer (Dell Photo All in One 944) how to download correct driver for the printer to work with the new computer?

  S Pipkens,

  First run delete print jobs to remove all print jobs stuck in the queue.

  Unplug the printer.

  Download and run the patch (utility cleaning printer) untip it prompts you to restart your computer.

  Restart your computer. Make sure that the printer has been deleted. Driver Manual printer removal

  Download and install the proper drivers from...

  Reference Dell 944 all-in-One Printer owners thread (W7) (Patch is also located here)

  Firewalls and anti-virus programs will block communications.

  Rick

• HP 8500 of print jobs stuck in the queue, diagnostic control OK

  HP 8500 A909g connected by USB cable to the Windows 7 desktop. Everything was going well until Verizon gave me a new DSL modem/router after which all print jobs are stuck in the print queue. Printing/scanning doctor told me "printer not connected to the homegroup. Nothing I've tried fixed. Downloaded the recent HP patch for network HP printers in Win7. Complete with a mistake any but installed at the next computer startup and scanning and printing has worked very well. Since then, the print jobs again get hit in the print queue and scanner does not work. Has made clear the queue, stop/start the spooler and the computer restarted. Still no printing or scanning. Print/ASNA doctor says everything is OK. Upgrades of the pilot research suggests that I already have the best driver. Printer is checked OK in the control/material Panel, is checked by default, port is OK etc etc. Before uninstall/reinstall the printer with no guarantee that will solve this problem, can someone tell me what could be wrong and how to fix it? Please help as this is really frustrating. Thanks in advance.

  Hi abuonag,

  We need clean completely the previous attempts of software to get a good setup for this printer.

  Follow the steps below and let me know what happens?

   

  First step: clear temp directory

  1. Type %temp% term or search programs and files of field
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-88604-2&cc=us&DLC=en&LC=en&OS=4063&product=3752459&sw_langis.

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11. start the L4uninstall.exe

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• Toshiba satellite which is stuck in the installation of service Pack 1. I have service pack 2, can not fix with this cd, can I install service Pack 2 on it without loss of data or files?

  I have the laptop (Toshiba satellite) friend who's stuck in the installation of the service Pack 1.  I have service pack 2 and am wondering, since I can't fix with this cd, can I install service Pack 2 on it without loss of data or files?

  PC claims service pack1 cd with file asms

  When you use service pack 2 cd can not load product catalogues, it is fatal error, the Setup logs files should contain more information.

  Why not integrate Service Pack 2 and Service Pack 3 on her XP CD by following the instructions here (using another PC):

  http://en.community.Dell.com/support-forums/software-OS/w/microsoft_os/1443.aspx
  Copy all data on an external hard drive, do a clean install using the XP CD updated (preferably on the BIOs)
  Then, install the drivers from the system, then Microsoft Security Essentials, Windows 7 Firewall Control (XP free Version) and Malwarebytes' AntiMalware (free or Pro) or whatever you prefer security.
  Then copy the files over.
  This will probably lead to the best performance.