U2913WM monitor is not displayed in full resolution

I just bought a U2913WM monitor. I have a HP Envy 700-050 computer with 1-port DVI - D DVI port and 1 - I have the port. I checked with Intel to see if my advice on graphics Intel HD 4000 would deal with the monitor. It can, but I'm onlt get resolution of 1920 X 1080. I called Dell and they don't have a clue and told me to call Microsoft. Or they won't help me. I paid a lot of money for this monitor and want to work without having to buy a new graphics card. I also plugged on another computer that has a high end graphics card and it pulled the full resolution. So I know that the monitor is good. I tried with a DVI - D to HDMI cable and it has yet to get the full resolution.

Can someone help me with this problem?

We know that U2913WM DVI - D port 2560 x 1080 60 Hz. looking at the back of the HP Envy computer 700-050, you should connect to the bottom port DVI - D, DVI not top-fitting =

Your installation must be this =

HP Envy 700-050 out--> U2913WM, DVI - D cable DVI - D to DVI - D - U2913WM DVI - D, in the port

By using this configuration, if the Embedded Intel HD 4000 could lead 2560 x 1080, it would work. But it's not. This means that cannot the onboard Intel HD 4000 or its driver cannot do. The first thing to check so if you have the latest video driver Intel HD 4000 GPU installed.

Run this easy to use Intel Driver Update Utility and it will automatically tell you if you need to update your Intel drivers and if so, you will be prompted to install. Once installed, click on start - Intel driver update utility - Intel Driver Update Utility 2.0. Then click on 'Auto detect... '. ».

If you already have the latest video driver Intel HD 4000 GPU installed, your only recourse is to add a PCIe x 16 discrete video card that can run with the 300w power computers.

Tags: Dell Peripherals

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