Unable to access JOINT-2

Hello...

Sometimes my IDSM2 stops just alert reporting. Their State of connection in VMS SDI monitor will show 'connected', and when I try to SSH to the IDSM2 they request a user name and enter as soon as I hit they'll release session SSH the below error message printing. When they do, are also inaccessible via HTTPS. And when I try session inside through the switch in which they reside, they hang right after that I entered a user name. I usually can reset their via the switch command "hw-module", and after several times their resetting, they will start working again. I'm just curious as to why they do this, and if I do something to cause that can be avoided. They are running the latest version of the software 4and signatures, although I always had a problem with them that even in older versions. Here is the error message that they print.

kernel: do_get_write_access() to transaction.c:721 Assertion failure: "(((jh2bh (jh))-> b_state & (1UL)).< bh_uptodate))="" !="">

Thanks in advance

It is a known problem with busy sensors where the hard drive gets finally not synchronized because of its constant use (something that hard drives are not really designed for) and the entire system crashes. Essentially, each alert that the JOINT see is written in a rotating 4Gig log file on the hard drive and with sensors that never see a large number of alerts from the hard drive gets a chance to stop and turns eventually out of alignment. Quick, albeit temporary difficulty, is the blade stop, wait 5 minutes, then turn on the power again. The shutdown procedure runs correctly on the hard drive and it resets. If the sensor is busy in many, the problem will occur again.

We have implemented some fixes to work around this problem. You mention that you are running the latest code, but you must apply the latest service pack patch also work around this problem.

Patches are obtained from here:

http://www.Cisco.com/cgi-bin/tablebuild.pl/IDs-patches

The last patch 'g', they are cumulative as signature update so apply it allows you to get all the previous too. Apply it and you should find that everything works MUCH better he did.

Tags: Cisco Security

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