Unable to add payment method?

I tried to buy an app from the store, but it tells me that I must first add a payment method. That's fine, except when I try to do, I click on the 'Add payment' button, and nothing happens. Is it possible that I can add my payment information?

Hello

Thanks for posting in the Microsoft Community.

According to the description, you are unable to complete the payment method to buy the app. am I right?

Follow the steps to reset the Windows Store cache.

a. type the Windows key + X on the keyboard.
b. Select prompt (Admin)
c. type wsreset.exe
 

Please report if you are still having the problem. I will be happy to provide you with additional options.

Tags: Windows

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