Unable to Boot Vista correctly
OK - a few days ago, I discovered a virus on my system (a redirect to the browser), tried several programs removal of malware, but in vain. I went to Geekstogo for help - installed & ran several programs, including Malwarebytes & OTL - I could not run GMER - locked system when I tried. Then, I was responsible for carrying out a fix by OTL (included at the bottom of this post). It was supposed to be so I could then run GMER successfully to find the rootkit virus and a way to remove it. After rebooting my system, the Office was black with only the trash. I have only limited access to my files - this message is on my desk from the beginning.
C:\\Windows\system32\config\systemprofile\Desktop is not accessible. Access is denied.
C:\ The dependency service or group was able to start.
At this point, just trying to get back to my regular boot process (without recovery system & reistallation of Windows Vista immediately). I really hope you can help... Please.
: OTL
O4 - HKLM... \RunOnceEx: error Reg [flags]: invalid data type. File not found
O4 - HKLM... \RunOnceEx: [title] file not found
O20 - AppInit_DLLs: (C:\Windows\system32\0023.DLL) - C:\Windows\System32\0023.DLL)
O33 - MountPoints2\ {917e3274-5310-11dc-a063-001b383db71b} \Shell\AutoRun\command - "" = E:\system\viewer\FlipVideoforPC.exe--fichier not found
O33 - MountPoints2\ {917e3274-5310-11dc-a063-001b383db71b} \Shell\Flip video to PC\command - "" = E:\system\viewer\FlipVideoforPC.exe--fichier not found
O33 - MountPoints2\F\Shell - "" = AutoRun
O33 - MountPoints2\F\Shell\AutoRun\command - "" = F:\LaunchU3.exe--fichier not found
NetSvcs: BtwSrv - file not found
[2010-01-13 13:28:17 | 00,756,736 |-|] [M] (--C:\Windows\System32\drivers\lhhng.sys)
[2010-01-12 14:49:25 | 00,000,000 | - H-|] [M] (--C:\Windows\System32\wupd.dat)
[2010-01-12 14:49:09 | 00,025,088 |-|] [M] (--C:\Windows\System32\0023.DLL)
[2010-01-12 14:49:09 | 00,006,435 |-|] M ()--C:\Windows\System32\WORK. DAT
[2010-01-12 14:49:05 | 00,037,888 |-|] M ()--C:\qurk.exe
: Services
: Reg
: Files
: Orders
[purity]
[resethosts]
[emptytemp]
[Reboot]
Hi Brushmistress,
Try the troubleshooting steps in this thread. The user has had the same error as you. Let us know if that helps.
Dena
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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