Unable to connect communities of support

Similar Questions

• Online backup is unable to update its settings in the windows registry. Your connection profile must support access to the registry to be able to use the online backup.

  OT: Online backup.

  When I try to use quicken backup, I get this message: online backup cannot update its settings in the windows registry.  Your connection profile must support access to the registry to be able to use the online backup.  Please run the Setup program by using the run as Administrator option.  How can I do this?

  Right-click on the file and choose Run as administrator.

• Unable to connect to the App Store since the upgrade to IOS 10

  Tried to restart App Store and phone. changed the password and recorded out and back in but still unable to connect. We will, get apps but when I try and download it keeps asking for the password and say that it can not connect. Someone at - it advice?

  Hello CT05,.

  Please ask for assistance with the App Store here in Apple Support communities. I understand how it is important to be able to download my new or existing applications on the App Store. Please try these things to see if we can get this to work for you as expected!

  The first thing we want to make sure is that all your data is safe. You can perform a backup to iCloud or iTunes. Use this article to help with this: backing up your iPhone, iPad, and iPod touch.

  Once you have your backup, please go to appleid.apple.com on your computer or via a web browser. Log in with the Apple ID you are trying to connect to the App Store with. If it connects, take note of the Apple ID and password. Try the same information on the iPhone.

  If this still does not work on the iPhone, please click Settings > Wi - Fi and turn Wi - Fi off. See if you can access the App Store on your cell data. If you can, it means that it some security on the wireless network that you are connected to that is blocking your connection. You won't be able to do this unless you use your cellular data or move you to a new wireless network.

  If you are not able to access the App Store on cellular or wireless data, please open this help article: If your iPhone, iPad or iPod touch connects to a Wi-Fi network. Check the section still not 'connect?' and look at the instructions to reset the network settings. What this does is actually reset some of your default network settings. You have to reenter your password to connect to wireless networks once this is done. Try again.

  Thanks again and have a great rest of your day.

• Unable to connect to the servers of SnapChat. IOS 4.2.1. iPhone 3G. Error message: unable to connect to the server. Please try again later.

  Hello

  I can not connect to servers SnapChat

  IOS 4.2.1

  iPhone 3G

  Error message:

  Unable to connect to the server. Please try again later

  Thank you for your time and understanding.

  Hello!

  It seems that you can not use your SnapChat the way app which you should be. I would use the troubleshooting steps in the following article for third-party applications. You may well reach out to the developer if the problem is not solved by the article though:

  If an application you have installed unexpectedly closes, unresponsive, or does not open

  Thank you for using communities of Apple Support.

• At the opening of some Web pages I get a msg 'unable to connect to the server', but it works very well in startup

  The last few days during the use of the internet, some Web pages will not be not open. I get a msg of error saying 'unable to connect to the server', but it works very well with other sites such as Facebook and YouTube.  This happens when I use Safari, Firefox and Chrome.  Yet if I'm in Safe Boot mode it works fine.  I exaggerate the App installed VPN and when I am in normal mode and connect to the VPN exaggeration, all Web pages work correctly. I searched the net for days trying to find a solution but nothing I tried worked.  I'm not very computer savvy either so don't know much of what I do with this technical stuff.  I emptied the caches, but that did not work.  Following the advice of an answer to another question on this forum that was similar to mine, I went into the Terminal and performed a diagnostic test.  I don't understand all the information in this essay so hope someone here can decipher. The report is quite long, but this is the beginning of the pasted below.  Help, please!

  The system version: OS X 10.11.1 (B 15, 42)

  Kernel version: Darwin 15.0.0

  Boot Mode: Normal

  Model: MacBookPro11, 1

  FileVault: on

  The System Diagnostics

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  Diagnosis of the user

  2016-04-12 AssetCacheLocatorService crash

  Accident of GarageBand 2016-04-12

  Kernel messages

  Apr 12 15:34:15 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

  Apr 12 15:34:15 init: error getting of PHY_MODE; using MODE_UNKNOWN

  Apr 12 15:34:18 NTFS-fs warning (device/dev/disk0s4, pid 165): ntfs_system_inodes_get(): Windows is put into hibernation. Will not be able to get back on read-write. Run the chkdsk command.

  Apr 12 15:35:41 deal with iCoreService [94] taken causing excessive Awakenings. Awakenings (per second) rate: 520; Maximum rate (per second) Awakenings: 150; Observation period: 300 seconds; Life of the Awakenings of task number: 45019

  Apr 12 16:45:59, launchd process [1]-l' system of limitation of disabling i/o level

  Apr 12 16:45:59, launchd process [1] disable the CPU - the system-wide limit

  Apr 12 16:46:31 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

  Apr 12 16:46:31 init: error getting of PHY_MODE; using MODE_UNKNOWN

  Apr 12 16:46:33 NTFS-fs warning (device/dev/disk0s4, pid 155): ntfs_system_inodes_get(): Windows is put into hibernation. Will not be able to get back on read-write. Run the chkdsk command.

  Apr 12 16:47:52 iCoreService process [94] taken causing excessive Awakenings. Awakenings (per second) rate: 557; Maximum rate (per second) Awakenings: 150; Observation period: 300 seconds; Life of the Awakenings of task number: 45052

  12 apr 17:20:51 0xe00002db questioned the file opening error

  -the last message repeated 1 time.

  Apr 12 19:39:26 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

  Apr 12 19:39:26 init: error getting of PHY_MODE; using MODE_UNKNOWN

  Apr 12 19:39:28 NTFS-fs warning (device/dev/disk0s4, pid 158): ntfs_system_inodes_get(): Windows is put into hibernation. Will not be able to get back on read-write. Run the chkdsk command.

  Apr 12 19:40:49 deal with iCoreService [94] taken causing excessive Awakenings. Awakenings (per second) rate: 545; Maximum rate (per second) Awakenings: 150; Observation period: 300 seconds; Life of the Awakenings of task number: 45066

  Apr 12 20:46:58 launchd process [1]-l' system of limitation of disabling i/o level

  Apr 12 20:46:58 launchd process [1] disable the CPU - the system-wide limit

  Apr 12 20:47:21 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

  Apr 12 20:47:21 init: error getting of PHY_MODE; using MODE_UNKNOWN

  Apr 12 20:47:23 NTFS-fs warning (device/dev/disk0s4, pid 157): ntfs_system_inodes_get(): Windows is put into hibernation. Will not be able to get back on read-write. Run the chkdsk command.

  Apr 12 20:48:44 deal with iCoreService [94] taken causing excessive Awakenings. Awakenings (per second) rate: 545; Maximum rate (per second) Awakenings: 150; Observation period: 300 seconds; Life of the Awakenings of task number: 45476

  Apr 12 21:54:58 opening error 0xe00002db questioned the file

  -the last message repeated 3 times.

  Apr 13 01:42:49 deal with com.apple.WebKit [12265] wire 546051 caught fire CPU! He used more than 50% of the CPU (actual recent use: 93%) more than 180 seconds. Screw using the processor to life 90,030145 seconds, (89.468979, System 0.561166 user) information book: balance: 90000757669 credit: debit 90000757669: limit 0: 90000000000 period (50%): 180000000000 time since last filling (ns): 96164617988

  Hi AussieEgypt,

  Thank you for using communities Support from Apple.

  If a problem does not occur when it is started in safe mode, then you have already determined that the problem was isolated to a few 3rd party software running on your Mac.  Take a look at the information below to start with the removal of some elements of start-up and connection and see if the problem persists:

  Test your login items

  1. Choose the Apple menu > System Preferences, and then click users and groups.

  2. Click on your account under the current user name, and then click connection points.

     Make a list of the login items, you will need to remember later.

  3. Select all the elements of connection, and then click the button Delete .

  4. Choose the Apple menu > restart.

  5. If this solves the problem, reopen the preferences users and groups, add the elements of connection one at a time and restart your Mac after the addition of each of them.

     If the problem persists, follow the steps above to remove only the last element of connection that you added.

  OS X El Capitan: If you think you have incompatible connection points

  See you soon.

• Unable to connect on the Messages or FaceTime after upgrading to Sierra

  Good afternoon! After upgrading my MacBook Pro (13-inch, mid 2010) to macOS Sierra (10.12.), I am unable to connect to Messages or FaceTime. They worked fine before the upgrade.

  • Messages: After entering my Apple ID and password, I get the message "Could not sign in iMessage." "Could not sign. Please check your network connection and try again. "or"an error has occurred during authentication. "My network is connected to the network (where this message), and the password is correct. Also, I have generated a password app specific to Messages. Enter just grew the message "your Apple ID or the password is incorrect." Messages is works well with my Google Talk and AIM accounts.
  • FaceTime: After entering my Apple ID and password, the engine just turns and it never connects me. Similarly, I have generated a password app specific but use it just gets the message, "your Apple ID or the password is incorrect."

  No idea how I can regain access to these applications? Thank you!

  Reached out to the Twitter account of Apple Support. He proposed to restart. It worked.

• Unable to connect to the App/iTune stores

  Since the 10 update on my iPhone iOS 6s; When I try to open the App Store or iTunes Store, it says "unable to connect".  If I'm real quick when I open the App Store I can successfully hit a button update B4 I get the Error Message.  It tries to open the iTunes store when I try; but without success.  Everything works fine on our iPhone 5 s and my Mac.

  Ok..

  Try here > If you can not connect to the iTunes Store - Apple Support

• I could not update or install applications for weeks, so I disconnected my Apple ID and rebooted the phone but now I can't reconnect! The error is: unable to connect to the iTunes Store. I should w8 for ios10 and hope that it will be fixed by the new ios?

  I could not update or install applications for weeks, so I disconnected my Apple ID and rebooted the phone but now I can't reconnect! The error is: unable to connect to the iTunes Store. I should w8 for ios10 and hope that it will be fixed by the new ios? Cause don't want to reset my phone.

  You have tried: If you can not connect to the iTunes Store - Apple Support ?

  And I tried to do a soft-reset/reboot the phone?

• Unable to connect to home WiFi

  Hello. Using a 2012 MacBook Pro runs El Capitan 10.11.4 and unable to connect to Wi Fi home exclusively. We had to Time Warner to get out. They gave us a new modem/router and update the connections/splitter in the basement. All our devices but my laptop can connect to the network. Our iPhones, light fires and Mac Book of wife anything can connect. The mine detects the network but cannot connect. However, I can connect my computer to other networks through my Verizon Wireless hot spot and even a 4 G LTE Kajeet hotspot unit I borrowed from the library. Any ideas what could be going wrong? I ran Wireless Diagnostics and nothing turns upward. The most frustrating part id my computer "thinks" it is online, because the Wifi symbol is obscured. But I'm not connected.

  Thank you.

  Processor: 2.3 GHz. Intel core i7.

  Memory: 4 GB, 1600 MHz, DDR3

  If you run any utility, including but not limited to clean my Mac Mac Keeper, Little Snitch, Wireshark, firewalls, etc. you must remove according to developers on their Web sites. Simply by dragging to the trash uninstall these and not help. Also any Mac antivirus application should be withdrawn from the system according to developers, even slide into the basket is ineffective.

  Once this is done, see this article

  Recommended settings for the WiFi routers and access points - Apple supported

• Unable to connect to certain Web sites.

  Unable to connect to youtube, google, and yahoo (search but engine mail works well). This has happened after the update of Windows 10.

  This problem may also occur in the limited accounts by family parental control of microsoft. you could turn it off for your account as described in the: http://windows.microsoft.com/en-us/windows-10/turn-off-microsoft-family-settings

  in case you want to have it by intention, you would be required for some configurations in firefox and install the security certificate for the ms family that is getting used to intercept connections secured in the browser trust store.
  Open this link in firefox - and must display a dialog on the addition of a cert. Please check the trust this CA to identify web sites & confirm the change.

  Alternatively, you can also try the manual procedure described in https://support.microsoft.com/en-us/kb/2965142 in the section about firefox.

• That seems like an ad on my pages of AOL and XFINITY: unable to connect... "How to get rid of the ad.

  The full announcement is this "unable to connect".

  Firefox can't establish a connection to the server famousadage.com.

     The site could be temporarily unavailable or too busy. Try again in a few moments.
     If you are unable to load any pages, check your computer's network connection.
     If your computer or network is protected by a firewall or proxy, make sure that Firefox is....
  

  In any case, it takes you to go.daddy where the site is parked.
  How can this ad got rid of because when I saw the ad I lost some time because I thought it was a notice about my Firefox browser.
  OK how do we get rid of this announcement?

  Adblock more {web link}
  Blocks annoying video ads on YouTube, Facebook ads, banners
  and much more. Adblock Plus blocks all the annoying ads, and
  supports Web sites by blocking is not discrete (configurable) default ads.

  Pop-up Addon Adblock more {web link}
  Adblock Plus pop-up Addon - extends the functionality of blocking of the
  Adblock Plus for those annoying windows pop up that opens on the mouse
  clicks and other actions of the user.

  Forum; Homepage of Adblock Plus {web link}

• Suddenly 39.0 FF is "unable to connect" to any web page

  I use almost identical installations of 39.0 FF on both computers Windows 7 Pro. On computer 1, for the last two hours, I got "unable to connect" on each URL I tried. It can access things stored locally, such as troubleshooting information. FF on computer 2 is fine, and Chrome and IE work fine on computer 1.

  The problem started watching a movie on Netflix streaming on computer 1. The image suddenly froze and the speakers emitted a wicked repetitive noise - maybe it was 2 seconds of the movie soundtrack play again and again. Commands from the computer totally locked up. I kept only the noise of voltage with power button on the computer. I restarted the computer in safe mode, and then it restarted in normal mode. Now, everything on the computer seems fine - except Firefox.

  I tried to restart FF in safe mode; same problem in the corresponding mode. I saved copies of information for troubleshooting in safe and regular mode, and a copy of the submitted crash reports also list. I'll share these if you tell me how. (Can't do it with the button "Share data", of course, because I can't go to this form to ask a question on computer 1 - I am posting this to computer 2)

  The only thing I have not tried is "Refresh Firefox". I'd really rather not do that, because it will scan all my modules and customizations.

  Would appreciate any help you can offer.

  Start the computer in Mode safe mode with network support Windows (on the startup screen, press F8) as a test.

  • http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/

  ....
  You can check problems caused by malware.

  • https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender:
    http://Windows.Microsoft.com/en-us/Windows/using-Defender
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

• Unable to connect to the internet update version

  I've updated to the latest version 35, but since then, the browser seems unable to connect to the internet. I thought it was my firewall that was blocking the program. I did what was suggested to work around this problem, that is, to remove my firewall and then add it again. But it does not solve the problem. There is nothing wrong with my internet, how am I be able to connect to internet by using IE or Chrome. And I was able to connect to the internet in the previous version of Firefox. Unfortunately, the new updated version is not allow me to. Have no solution?

  It is possible that your security (firewall, antivirus) software blocks or limit Firefox or the process of plugin-container without you inform, possibly after the detection of changes (update) for the Firefox program.

  Delete all rules for Firefox and the plugin-container in the permissions list in the firewall and leave your firewall again ask permission to get full unlimited access to the internet for Firefox and the plugin-container and the update process.

  See:

  • https://support.Mozilla.org/KB/server+not+found
  • https://support.Mozilla.org/KB/firewalls

• After the download of 33.0, pages non-mozilla give unable to connect error, firewall exception has not helped

  Now, I get this error:
  Unable to connect

  Firefox can't establish a connection to the server www.fanfiction.net.
  Firefox can't establish a connection to the server www.gmail.com.
  Firefox can't establish a connection with the server at www.facebook.com.
  Firefox can't establish a connection to the server at www.youtube.com.

     The site could be temporarily unavailable or too busy. Try again in a few moments.
     If you are unable to load any pages, check your computer's network connection.
  

     If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
  

  can connect at all on pages, firefox wasn't already on my list of firewall, added to the list without change

  The announcement of chrome, which I prefer not to use if avoidable, any help or advice would be welcome.

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender:
    http://Windows.Microsoft.com/en-us/Windows/using-Defender
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
  • https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware

• Unable to connect to Apple ID after upgrade to ElCapitan 10.11.5

  I have the Macbook Air 11 "1.4 Ghz i5 with 4 GB 1600 MHz DDR3 (early 2014)

  I can't connect to the Apple ID (iCloud, Appstore...) after upgrade in ElCapitan 10.11.5

  About 3 weeks ago I improve my OS in ElCapitan as there was a signal of the Appstore upgrade.

  The download process and the installation was successful, but stuck on 'prepare your mac' session. It took about 2 hours, with cursor processing... Then I closed (push the power button on the keyboard) and turn.

  My Mac can work and in "about this Mac" already made it known that the OS is ElCapitan 10.11.5.

  But unfortunately, since then, I can't sign my Apple ID in the Mac (I use several apple 'iphone', 'ipad' products and my apple ID still works)

  

  I came to the nearby authorized Apple service, they don't have that one solution to re - install my Mac and I have to pay

  Maybe someone has a solution...

  Hi atiqurrakhman,

  From the information provided, it appears that you are unable to connect to your Apple ID for several services on your Mac from your update of OS X El Capitan 10.11.5. I know it's very important to have access to these services on your Mac, then I would be happy to provide assistance.

  Before you start, I recommend that you create a backup of your data using Time Machine. This website will provide more information:

  Use Time Machine to back up or restore your Mac - Apple Support

  Since the update seems stuck, it can not been installed properly on your system. The next step, I would recommend that you reinstall OS X from recovery using the steps here:

  How to reinstall OS X on your Mac - Apple Support

  Reinstall OS X from recovery

  If a recent Mac, you can use OS X Recovery to reinstall OS X.

  

  1. Turn on your Mac.
  2. As soon as you hear the startup tone, hold down the command and R on your keyboard.
  3. Release the buttons after the appearance of the Apple logo.
  4. If you are prompted, select a Wi - Fi network, or connect your Mac to the Internet via an Ethernet cable.
  5. After that the recovery menu will appear, select the option to install OS X.
  6. Follow the prompts on the screen to select your destination drive and install OS X.

  Once this process is complete, try to sign in with your Apple ID using multiple services to see if the problem has been resolved.

  Have a great rest of your day!