Unable to connect to DB HFM | An unknown error has occurred. (- 2146824582)

Dear all,

Completed by the installation and configuration of the Foundation, Reporting & HFM on a single managed server.

I m able to access (limited menu) & services Shared Workspace.

From the journal of Configtool, can be according to me, it's the only component as error;

[EPMCFG] [TRACE] [EPMCFG-01173] [oracle. EPMCFG] [tid: 16] [ecid: 0000K1YMgi8Fw000jzwkno1I1BAC000007, 0] [SRC_CLASS: com.hyperion.config.wizard.impl.DBWizardState] default cluster was found in the registry: financial management

[EPMCFG] [TRACE] [EPMCFG-01114] [oracle. EPMCFG] [tid: 16] [ecid: 0000K1YMgi8Fw000jzwkno1I1BAC000007, 0] [SRC_CLASS: com.hyperion.cis.config.AbstractProductDBConfigurator] class driver JDBC is oracle.jdbc.OracleDriver

[EPMCFG] [TRACE] [EPMCFG-01115] [oracle. EPMCFG] [tid: 16] [ecid: 0000K1YMgi8Fw000jzwkno1I1BAC000007, 0] [SRC_CLASS: com.hyperion.cis.config.AbstractProductDBConfigurator] connection URL: jdbc:oracle:thin:@WIN:1521:orcl

[EPMCFG] [TRACE] [EPMCFG-01116] [oracle. EPMCFG] [tid: 16] [ecid: 0000K1YMgi8Fw000jzwkno1I1BAC000007, 0] [SRC_CLASS: com.hyperion.cis.config.AbstractProductDBConfigurator] Version of DB audit

[EPMCFG] [TRACE] [EPMCFG-01020] [oracle. EPMCFG] [tid: 16] [ecid: 0000K1YMgi8Fw000jzwkno1I1BAC000007, 0] [SRC_CLASS: com.hyperion.cis.config.AbstractProductDBConfigurator] error:

[EPMCFG] [TRACE] [EPMCFG-01020] [oracle. EPMCFG] [tid: 16] [ecid: 0000K1YMgi8Fw000jzwkno1I1BAC000007, 0] [SRC_CLASS: com.hyperion.cis.config.AbstractProductDBConfigurator] error:

[EPMCFG] [TRACE] [EPMCFG-01020] [oracle. EPMCFG] [tid: 16] [ecid: 0000K1YMgi8Fw000jzwkno1I1BAC000007, 0] [SRC_CLASS: com.hyperion.cis.config.AbstractProductDBConfigurator] error:

[EPMCFG] [TRACE] [EPMCFG-01117] [oracle. EPMCFG] [tid: 16] [ecid: 0000K1YMgi8Fw000jzwkno1I1BAC000007, 0] [SRC_CLASS: com.hyperion.cis.config.AbstractProductDBConfigurator] minors to majors (vs 11-1), (2 against-1)

FM error Log viewer:

Summary of Message System

An unknown error has occurred. (- 2146824582)

Details of the Message System

Error reference number: {E43657A3-51AE-4B1E-B3D1-58D570E72FA6} Num:-2146824582; User: Type: 0; DTime: 08/09/2013-12:42:36; SVR: VICTORY; Application:

Error in file list

File: HfmADOConnection.cpp Version: 11.1.2.2.000.3609 Line: error 511: (-2146824582) (0x800A0E7A) (an unknown error has occurred. (-2146824582))

File: CHsxSQLConnectionPool.cpp Version: 11.1.2.2.000.3609 Line: 585 error: (-2147215616)(0x80041700) (an unknown error occurred in the HsxSQLHelper object).

File: CHsxServerImpl.cpp Version: 11.1.2.2.000.3609 Line: 9145 error: (-2147215936) (0x800415C0) (an unknown error occurred in the HsxServerImpl object).

Space to work, when I click on admin of Consolidation;

An error occurred in the application.

Details

The following exception occurred in DataControlFactoryImpl.createSession (): oracle.jbo.JboException with the message: Houston-29000: Unexpected exception caught: oracle.adf.model.adapter.AdapterException, msg = DCA-29000: Unexpected exception caught: oracle.epm.fm.common.exception.HFMException, msg = {A1500FB2-B953-4710-BF60-AB0548977A96}1-214682458218/9/2013 01:34:40 PMWINHfmADOConnection.cpp51111.1.2.2.000.3609Provider is not found. It cannot properly be installed.-214721561618/9/2013 01:34:40 PMWINCHsxSQLConnectionPool.cpp58511.1.2.2.000.3609-214721593608/9/2013 01:34:40 PMWINCHsxServerImpl.cpp914511.1.2.2.000.3609-214721593608/9/2013 01:34:40 PMWINCHsxServer.cpp8911.1.2.2.000.3609-214721593618/9/2013 01:34:40 PMWINCHsxClient.cpp135611.1.2.2.000.3609WIN-214721593618/9/2013 01:34:40 01:34:40 PMWINCHsxClient.cpp360511.1.2.2.000.3609 PMWINCHsxClient.cpp93611.1.2.2.000.3609-214721593608/9/2013

When I click on manage/applicaton link in the menu bar, was returning a Web page message: java.lang.NullPointerException ADF_FACES-60097

Using Win Server 2008 R2 Ent, 64-Bit. IIS 6.0 active. DOTNET 2.0 (4.0 also available). Set all necessary settings of IE. | Cluster: WINHFM, server: WIN

Thank you very much for your help in advance.

Dear all,

Finally, the day has come to close this topic. Resolution below;

-Oracle DB & Oracle Client must be on the same version.

-11.1.2.3 is available including Oracle customer with download files

- And above all, when you install the client, change the nom_tns on the environment variable to the location of the customer. You must manually to the original DB location change (assuming that location saved with tnsnames & sql DB files), if you tried to install the two DB & Oracle client on the same place. Changed so that re-set up the database, started services. Now, works great.

Thank you very much for all of you take serious efforts to understand the behavior of the system and solve the problems.

Kind regards

Kalyan

Tags: Business Intelligence

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