Unable to connect to the BC site via dreamweaver CC 2014

All of a sudden I can't connect to one of my BC sites in Dreamweaver CC 2014

I get the error: "an FTP error occurred - cannot connect to the host." The remote host cannot be found. »

On the web, I can properly connect to the back end of the BC site with my credentials to mysite.businesscatalyst.com

I tried the following:

1 disabled the firewall and tried to connect through DW. Did not help.

2 boot safe mode with networking. Did not help.

3. in the Manager Site Dreamweaver, Site for mysite configuration, password box is empty. I can manually enter and click on 'test' and it connects fine.

4. when I leave the site manager and try to connect from the files tab and icon of the little plug, it does not work.

5. we forget the password and sometimes white in a re-opening of the Site Manager.

Hi guys,.

I just tested this question (of the BC point of view) and I think I understood what may be your problem - you have multiple sites defined in DW and some of them (those having the connection problem) do not belong to the Adobe Id of current user who is logged in DW.

The new CC authentication system is synchronized between your installed applications of CC. For any operation that requires authentication, current CC authenticated account credentials are used - it is also why doe of information of the site DW SFTP connection not stores the password more.

Workaround for this problem is to be registered for the DW with an Id Adobe user that is also stored in the settings of credentials SFTP site DW (BC) that you want to use.

There are two approaches to this:

1. change the current CC account that is signed in DW:

-disconnection of DW (using the menu)

-Connect with the Adobe Id which is the (partner) creator of the site

-restart DW (this is important!)

2. Add the Adobe Id account as an Admin user to the BC location:

-Add the Adobe Id account that you use in DW and other CC apps as the administrator user on the site of BC (go to settings of the Site from the site Admin-> Admin users)

-in DW, change the SFTP site connection settings (of the files Panel, double-click the drop-down menu display the site name and select servers, change the server list and simply replace the value of @adobe.com [myadobeId]of the user name field with the email in the current account of CC, which is signed in DW; you'll have something like) (: [myBCsite].worldsecuresystems.com/[myNewadobeId]@adobe.com/dw)

-Save settings (skip the password)

I hope this helps.

Ionut

Tags: Business Catalyst

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