Unable to connect to the internet, the dns server is not responding

Hello

It is the second system I've seen in the last two weeks with this question, I reloaded the OS on the first.  The system is Windows Vista Ultimate x 64.

That is the problem.  Open Internet Explorer 9 on a Windows 7 PC, you get the message:

Internet Explorer cannot display this webpage

Click on diagnose connection problems, you get the following:

The DNS server is not responding

Look at a detailed information your told to contact your network administrator (this is me - no other XP or Windows 7 PC on the network has a connection problem).

Below that is the message:

Your computer is trying to use a DNS server that is incorrect or does not exist.

Note that this is a laptop that has started on another network with the same problem.  I took it to my office to solve problems.  My DNS server is a WIndows SBS 2003 server.

Below that is a log file of etl you cannot open (Notepad considers undesirable, much of the use that is).

The steps I did to try to resolve the problem.

Virus system scan

There is no hosts file, I've recreated which.

The static value IP and DNS.

I can ping the DNS server by its IP address, but not by name.

I put the DNS address to 208.67.222.222

Restored network drivers

Reininstalled all network drivers

Disable Microsoft Virtual WiFi adapter

Any suggestions would be helpful.

the

Hello

Have you made changes on the computer before this problem?

I would suggest trying the following methods and check if it helps.

Method 1:

Try to reset the DNS cache by using the following steps and check it, if it helps.

a. Click Start, type cmd.exe in the start search box, right-click on CMD.exe and run as administrator.

(b) in the command window, type the following and then press ENTER: ipconfig/flushdns

c. you will see the following confirmation:

Windows IP configuration

With success, emptied the Cache of DNS resolution.

Method 2:

Try the following steps to release and renew the IP address and check if it helps.

a. Click Start, type cmd.exe in the start search box, right-click on CMD.exe and run as administrator.

(b) in the command window, type the following and then press ENTER:
- enough ipconfig at the command prompt and of the press ENTER
- ipconfig / renew in the command prompt and press ENTER

c. check if the problem is resolved.

Hope the information is useful.

Tags: Windows

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