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• Unable to connect to Adobe Content Viewer

  I'm unable to connect to Adobe Content Viewer to watch some InDesign templates. What should I use for my username? I tried my Adobe ID and also my name of the account holder. Not good. Whenever it comes up with 'authentication failed.

  Adobe Content Viewer is for the former work of Digital Publishing Suite.

  If you actually try to watch a folio, you must visit digiitalpublishing.acrobat.com, log in here and accept the conditions for use.

• Unable to connect to Adobe Creative cloud

  Two days ago I received notification via creative Cloud that some applications were ready to be updated.

  The update of the opening, asked me to connect, despite having entered my credentials previously that should have been saved. Upon entering my credentials again I immediately logged out with the message "you have been disconnected.

  Thinking that Adobe could have zero strength post words of past user software patch (http://heartbleed.com/), but not sent to users an email notification, then I followed the link to the account/password FAQ (http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html). I then asked for a password reset, follow the link to the automated email and created a new password.

  The new password works on the Forums, but I'm still not able to connect to Adobe Creative Cloud. I am always logged on immediately with the message "you have been disconnected.

  Username/password accounts Adobe management is lamentable historially , so it is understandable that users are seriously concerned about this number.

  Can you please indicate:

  * Si Adobe has been affected by the bug of software?

  * If Yes, have you patched your OpenSSL, acquired new certificates, generated and deployed the new SSL keys and revoked certs and old keys?

  * When do you expect creative cloud connection bug to solve?

  Thank you

  Blake

  Hi Roland,

  Please follow the steps below

  • Please navigate to user/AppData/Local/Adobe/OOBE c:\Users[user-name]\Music\iTunes\iTunes/nom (Appdata is a hidden folder, so click on organize > folder and search options, click the view tab and click Show hidden files and click OK)
  • Delete the opm under OOBE.
  • OOBE and rename it OOBEold.
  • Check if you have AAMupdater in the same place.
  • Please, rename it to AAMupdaterold.
  • Click the gear on Creative Cloud desktop application icon and choose Exit Creative Cloud.
  • Then, run it, sign in and click on the applications tab.

  Thank you

• Error message unable to connect to Adobe Server

  Hello

  -my subscription is up to date

  -connecting my internet OK
  and since qqs time, Adobe has met me a car countdown he can't seem to connect to the server from Adobe

  What do I do?

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I just bought a plan and keep getting a message unable to connect to Adobe when I type in my user id

  I just signed up for the plan of cloud of student and cannot cross the message failed to contact Adobe to finish

  installation. Help

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• Unable to connect to Adobe CC

  Whenever I log into Adobe Creative Cloud it disconnects me immediately. I tried to uninstall and reinstall but nothing has changed. It is a cause of problem now I can't use my cause of underwriting AE 1 year since I need to connect to CC because I do not have a serial number. Please help solve.

  Chat now button down to Activation and deactivation can help

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

• Unable to connect to Adobe Audition (2015) through Captivate

  When creating videos in captivate I edit audio by hearing. I would usually clicking on the button in the function of audio editing Adobe captivate "Adobe Audition". After an upgrade to Adobe Audition CC 2015, it comes up with the message "Found no support for Adobe Audition version"

  Others are experiencing this same problem?

  Is it I have Adobe Audition version, I need to downgrade to do this, or is it an another workaround?

  Can you check my reply in your thread on PS?

  As for the previous differentiated similar facilities upgrade, you can still use Edit with hearing CC on audio clips in the library. Even if it is reported "Hearing CC" it will open CC2015 version if you have removed the old version of Audition. I just checked.  I kept hearing the CS6 to use the change with Audition button in the Audio dialog box, change the part.

• Unable to connect to the Adobe servers, please check your firewall settings

  Hello

  I downloaded creative app. When I double click and open wheel turns for a few seconds then the message appears "unable to connect to the Adobe servers, please check the firewall settings." Can someone help? I use windows 7.

  Gordon

  Hello

  Please read https://forums.adobe.com/thread/1499014

  -Try some steps such as changing browsers and disable your firewall

  -Also clear the cache of your browser if you start with a fresh browser

  -Check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  Let us know if this helps!

• I have an Adobe Creative account and my payments come out every month; However, I am unable to connect with my new account or access programs I have installed; It only let's login me under my old account. Can someone help me solve this problem?

  I have an Adobe Creative account and my payments come out every month; However, I am unable to connect with my new account or access programs I have installed; It only let's login me under my old account. Can someone help me solve this problem?

  Hello

  I see that you have an adobe account with the same email with forums, however, I don't see no subscription under this account.

  If you can't change the email during indexing, see the steps below:

  The OOBE and rename it OOBE.old and then try to connect with the correct ID:

  Location: -.

  Windows C: \ directory users\ user account-App data-local-adobe \oobe

  MAC: Go / go to the folder / Application support / Adobe / oobe

  If nothing helps, please contact adobe support:

  Contact the customer service

• I have Adobe Reader DC, but have just started to give a message that Adobe is unable to connect to the DDE server, what can I do?

  I have Adobe Reader DC, but have just started to give a message that Adobe is unable to connect to the DDE server, what can I do?

  Hi johnf49911817,

  * Try the solutions below: -.

  Solution 1) (this error occurs when you have more than 1 process of Acrobat running)

  (1) go to the task by pressing Ctrl + Alt + Del Manager

  (2) go to the process in the Task Manager

  (3) terminate all processes associated with Acrobat

  (4) start Acrobat again.

  Solution 2) open Acrobat access to menu help & repair installation.

  Solution 3) control the association of file on your system.

  Solution 4) course for HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application and replace the key 'AcroviewA11' 'AcroviewR11.

  Kind regards

  Christian

• Failed to open the first Pro CC 2015.Windows are unable to connect to the Adobe server... This application failed to start properly 0xc000001d... Click ok to close the application

  Failed to open the first Pro CC 2015.Windows are unable to connect to the Adobe server... This application failed to start properly 0xc000001d... Click ok to close the application

  Hi qksdjhfb,

  For a fix, update for first Pro CC 2015 (9.2).

  Thank you

  Kevin

• Unable to connect to creative cloud but can connect to the adobe site... Please help

  Unable to connect to creative cloud but can connect to the adobe site... Please help

  already done. without success. now chat with adobe helpdesk. Thank you

• Unable to connect Adobe cloud after update the expiration date of credit card

  Unable to connect Adobe cloud after update the expiration date of credit card.

  The activation server show that CC has expired on 21 September, 2015. Please renew the subscription if possible or re-purchase.

  The best option will be to contact Adobe support for this.

  Concerning

  Stéphane

• I have CC, unable to connect to him, says I need to plug before 30 October to avoid the cancellation of my account.  It's already happened.  I use Windows 8.  The computer shop once tried to fix it, just couldn't blame Adobe.  I asked the customer. my cas

  I have CC, unable to connect.  When I click on the desktop icon, it says missing or damaged.  I can't download CC again.  Help

  Hello

  Please, try the following steps:

  • Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Kind regards

  Sheena

• Update cc Photoshop 2015 is unable to connect to the adobe servers

  have disabled Firewall etc. and still getting the message unable to connect to the adobe servers have retried several times. tried to connect in safe mode with networking support. using windows 8.1

  Check your hosts file.

  for assistance only and other common problems, sign activation, or connection errors. CS5.5 and later, Acrobat DC