Unable to connect to Adobe Content Viewer

Similar Questions

• Apple ID does not not to connect to Adobe Content Viewer on iPad

  Why the same Apple ID and password used to here do me not work when you open Adobe Content Viewer for the first time on iPad? I get 'Authentication failed.' I know that the Apple ID and password are correct.

  Use your account to sign on the dashboard of DPS (https://digitalpublishing.acrobat.com) on a computer. Follow the prompts to open an e-mail message and to verify your account.

• Help. A reflection as to why I can't connect to Adobe Content Viewer on my new iPad?  I get a 'cannot allow the signature' when I enter my adobe ID valid all help would be appreciated!

  Any help is appreciated.

  Go to digitalpublishing.acrobat.com and accept the terms of use it. Then try again.

• Folio not listed is not in the Adobe Content Viewer on a few iPads

  I worked on the development of an iPad app in InDesign CS6 using Adobe DPS. In most cases, the process has been working smoothly until recently. Once connected to Adobe Content Viewer on my iPad third generation, folio fine watch and downloads as expected. However, when others with iPads older download Content Viewer and connect, they do not see the folio in option. For example, a person with a second generation iPad, which has the latest iOS, could not see the folio in the Viewer. I stripped the app by the way 40megs, size of thought could be a problem, but after several users have identical results experience, I don't think that's it. Someone had a similar problem, and what I can do on my end to make the application compatible with a wide range of iPads?

  What is the size of the folio? If it's 2048 x 1536, it will be displayed on the iPad HD but not the iPads of 1024 x 768. If it's a folio of 1024 x 768, it should appear on all iPads.

• Adobe Content Viewer connection problem

  Hello

  I just downloaded the Adobe Content Viewer app on my iPhone and am unable to connect using my identification code Adobe it says simply "authentication failed", even if my Adobe ID login is working elsewhere (my MacBook Air)

  Did somebody solve this?

  Thank you

  Greg

  You must visit digitalpublishing.acrobat.com and agree to the terms.

• I downloaded the free app Adobe Content Viewer, but when I try to connect, I get an error message "authentication failure". What should I do to fix?

  I downloaded the free app Adobe Content Viewer, but when I try to connect, I get an error message "authentication failure". What should I do to fix this?

  Did you go digitalpublishing.acrobat.com, connect with the Adobe ID and accept the terms of use? If this is not the case, do using a computer. You can't do this from a mobile device. This is not an automatic process, you must do it manually.

• Adobe Content Viewer cannot connect to iPad only

  Hello

  We did a folio and shared with a client via digitalpublishing.acrobat.com.

  The client creates an Adobe ID, received an email from adobe and clicked the link to check the validity of the e-mail address.

  He has agreed to the terms on the Adobe site.

  On an iPad, it cannot connect to the Adobe Content Viewer.

  But... it works very well on an Android tablet.

  I asked the customer to go to digitalpublishing.acrobat.com and accept the terms, but it still does not work.

  How can I solve this problem?

  Adobe Content Viewer is our showcase for potential new customers that we are able to do. If I can't show... I can't get new customers.

  TIA.

  Olivier - Concerto

  I finally thought to it. I connected to the DPS on the desk and received a confirmation email. Then, when I went back to the iPad, the connection worked. Thanks for getting back to me.

  -Michael

• Unable to show offline folios on ipad with Adobe Content Viewer

  I am suddenly unable to view folios offline on my iPad with Adobe Content Viewer. Here's the folios, that I could see 2 days ago. InDesign update, reinstalled the viewer of content, tested on 2 computers with available 2 iPads and 2 different cables. Everyone knows about this problem?

  It is a known issue, please visit http://status.adobedps.com/ for updates.

  Neil

• Unable to show the browser option in Adobe Content Viewer

  Hello

  By mistake I upgraded my OS iPad for iOS to iOS 5.1 6. After the installation of the content unable Adobe viewer to see the option of browser where I can see the title, byline, information description and kicker.

  Please suggest if is it possible to see these articles without outsider of the operating system.

  Thank you.

  Pub in DC

  You also update Adobe Content Viewer? In the last version, the Browse button at the top right was abducted and combined with the action of scroll down bar. You can still see the title, author, description, and kicker when you use the scroll bar. That's how readers will see R25 folios. It has nothing to do with iOS.

• Private distribution app: dev version / testflight / adobe content viewer / b2b distribution

  Hello Adobe Community!

  I'm is developing an application for my company which is supposed to be distributed only at our distributors. Apple rejected my request to the company since our distributors are not our employees. I wanted to summarize my distribution options now and you ask for feedback. I do not plan to use the App Store.

  1 B2B distribution by apple

  I can broadcast custom b2b app by Apple, but it is available only in a few European countries, and this does not meet our needs, because we are unable to provide to all distributors. Also, the process seems very complicated, and I would not use it.

  2. distribution of content adobe Viewer

  If I tell my clients to download Adobe Content Viewer and connect with my Adobe ID, the latest version of folios is automatically downloaded to their fate?

  Also on the Adobe website, it is stated that my folios to be uploaded automatically to the Adobe servers - but they are not. From what I read on the forums I realized that it is only available for subscribers of creative cloud, is it good? If I sign up I'll be able to use this way for as many users I want?

  3. developer version

  Finally, I know that I can broadcast the dev version. I'll have to save devices UDIDs but they expire (after what time?) and how UDIDs can I register (I have read in various places that I have testers of 50 or 100).

  4 TestFlight

  What I undestood is so far that facilitates the distribution of version developeloper, but I would not be able to use this tool for everyone UDIDs expiration?

  Thank you very much!

  With the company DPS and Apple company account, you can build and deploy a signed application enterprised internally within your organization. Create the application, deploy and host internally, so that anyone with access to the link can download the application. Not sure if the terms of Apple allows your distributors from outside your organization to access and download the application hosted internally within your organization, to check this with Apple.

  Terms if Apple does not allow, you can use the method of distribution of DPS limited to deploy the application on the Appstore, but allow a person access to content unless they are authenticated through the app, called direct payment or a restricted distribution. Click here for more details: using a distribution restricted with Digital Publishing Suite

  Registration to LCA does not automatically download the last folio. Your folios are always uploaded to the Adobe servers, you cannot host somewhre else. Anyone can create, download folios and see the folio in the Adobe Content Viewer. But the folio can be attributed to an editing application requires a subscription DPS.

  You can save up to 100 s UDID on the Apple dev portal. I do not think that the UDID expires as long as your Apple Dev account is active, but the certificate expires one year exactly to the day, it was generated.

• Adobe Content Viewer in iPad does not recognize my Adobe ID * Any tips?

  I can't get my Adobe Content Viewer (version from the App store) on my iPad 2 to recognize (or accept) my Adobe ID

  Anyone has any advice or ideas how I can fix this problem?

  Thank you!

  Bob

  You can use your Adobe ID to connect to http://digitalpublishing.acrobat.com? If your Adobe ID is not checked, you will be prompted to open an e-mail message, and then click a link. If you are able to connect and still unable to connect, please let us know.

• Video does not play in Adobe Content Viewer App if offline

  Hello world!

  I integrated into my folio of videos and when tested on Adobe Content Viewer, they do seem to work if I'm not connected to the internet.

  I tried to generate items jpg and pdf, no change.

  I tried to place the video first and qualifying with a button, without change.

  I tried a simple video overlay, no change.

  All of these work very well if I'm online, do not work if my wi - fi is disabled.

  Anyone facing the same problem or has a solution?

  Thank you!

  It's the same problem reported in this thread: videos do not play in application in the Adobe viewer offline. We're investigating.

  Neil

• Problems w Adobe Content Viewer on my iPad

  Hello

  Adobe Content Viewer on my iPad is not recognize my ID and pass, I connect online, but the app does not work.

  I already deleted and re-uploaded and nothing.

  Please help, thanks

  Did you go digitalpublishing.acrobat.com, connect with the Adobe ID and accept the terms of use? If this is not the case, do using a computer. You can't do this from a mobile device.

• Missing folios in Adobe Content Viewer on iPad

  I am connected to my adobe account in indesign on my desk, as well as in the adobe content viewer on my iPad. All of the folios I designed are saved, updated and transferred on my cloud (they are also visible in my folio Panel). However, none of them saved presentations are visible in adobe content viewer even thought I'm connected. I need to be able to get these presentations on the iPad as soon as possible.

  I confirmed that this fix will be in the update, we have planned for the first week of February.

  Neil

• Adobe Content Viewer installed not on V28

  Today, I've updated my CC and CS6 versions of InDesign, so I now have tools V28 of DPS, however there is no content available for my Mac (Running) SX 10.8.5). Viewer application

  When I try to get a glimpse on the desktop via the Folio Builder Panel, an error indicating that the content viewer Adobe could not be found appears.

  All Adobe Support documents go through the process to find the file AdobeContentViewer.air in the folder/Library/Application Support / Adobe / installers / AdobeDigitalPublishingCS6 / ContentViewer, but I did only three files in this folder:

  1. Adobe AIR Installer.app
  2. Install Adobe Content Viewer.app
  3. Install the DPS App Builder.app

  So, I can't double-click on it to reinstall it.

  My Air is up to date, my updates are all so far and I can't find how to uninstall InDesign (I am a cloud creative subsriber).

  I used my backup Time Machine to move the point was get it up, but it would not install when I double-click on the old version (I was getting desperate!)

  However I can listen to samples of the same Folio on my iPad connected, running the latest version of the Adobe Content Viewer application

  After a live chat, then more than two hours for some technical support UK on my land line and a little more than an hour on my cell phone, more a call Skype around the United States 800 number to be informed of the most wait an hour here and discover UK support is only during office hours and after nearly two hours , he has spent 17:30, I had to abandon the official technical support from Adobe and use more searching on the Adobe forums, but have found nothing to CC or CS6 which I have not already tried, with the exception of unistalling and reinstalling InDesign. But I can't find how to do this via Creative Cloud. At a given time, that I had to tell a member of staff of beautiful Indian 'technical support' not to get back into the same loop that I had been twice until I was close to tears. He sympathized, but said that it was not his area of expertise - surprise, surprise... Not a good day.

  Pleeeese, is anyone else having this problem, or if someone else has solved this problem?

  Thank you in anticipation

  Thanks Neil, who worked once I had installed directly in the Applications folder, not in a subfolder.

  So if anyone has this problem, install the Desktop app CC Viewer and he works for CS6 and CC.

  NOTE, you must double-click the file Install Adobe Content Viewer.app , do not have a file called install Adobe Content Viewer.air in accordance with the instructions, as they are obsolete.

  Phew, I finally got all my DPS back features and have created an app V27 using V28.