Unable to open the attachment, error on the virus.

Original title: spare part

Can't oped attachments, it tells me that there is a virus as an attachment?

Hi Tony,.

Thanks for the reply.

Step 1: Start in safe mode with network and then scan your computer with the Microsoft Safety Scanner.

Follow the steps below to start your computer in safe mode with network.

Start your computer in safe mode

http://Windows.Microsoft.com/en-in/Windows-Vista/start-your-computer-in-safe-mode

I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

Important: the data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

Step 2: Analyze and run Windows Defender in offline mode.

Windows Defender offline can help eliminate these hard to find malicious and potentially unwanted programs using definitions that recognize the threats. Definitions are files that provide an encyclopedia of potential software threats. Follow the steps in the link here. Download the appropriate file depending on the version of bits in your computer.

What is Windows Defender in offline mode?

http://Windows.Microsoft.com/en-GB/Windows/what-is-Windows-Defender-offline

Important: the data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

Write us with the State of the question.

Tags: Windows

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