Unable to ping IP address / resolve hostnames Win 7 and XP Pro

My setup is as follows:

EchoLife HG521 router WiFi - IP address: 192.168.1.1
Win XP Pro - address IP 192.168.1.3
Win 7 Home Premium - IP: 192.168.1.4
Ping 192.168.1.3 to 192.168.1.4 = Request Timed Out
192.168.1.4 to 192.168.1.3 ping = Destination Host Unreachable
The use of firewall in KIS2012 - same result with the firewall disabled on both machines.
Network discovery is on Windows 7 and the relevant services are set to automatic on both machines.
Router is able to ping both machines.
Both machines are set to the same workgroup name.
Please can someone help? Thank you very much

Hello

Try the methods below and see if it can resolve the problem.

Method 1:

Reset TCP\IP [Transmission Control Protocol of Protocol\Internet]:

To reset the stack TCP/IP go to this article and either click on "Fix it for me" or follow the instructions to fix it yourself:

http://support.Microsoft.com/kb/299357

Method 2:

Disable the IP helpdesk:

(a) hold the Windows key and type R, type "services.msc" (without the quotes) and press enter

(b) scroll down to the IP assistance service, right-click on it and select Properties.

(c) in the area drop-down list that says "Autoc" or "Manual", set it to disabled and then click 'apply '.

(d) then click on ""Stop " to stop the service from running in the current session"

(e) click on OK to exit the dialog box

Disable IPv6:

Try to uninstall IPv6 on all interfaces, the removal of virtual cards of IPv6 and reset the TCP/IP stack.  To remove the IPv6, go to the properties for each network adapter, and deselect the check box next to the Protocol "Internet Protocol version 6 (TCP/IPv6), which will turn off, or select it and click on uninstall which will remove off the computer."  Then go into Device Manager and remove any 4to6 adapters, adapters miniport WUN or tunnel adapters.

NOTE:

You should do this for each network connection.

Disable the DHCP Broadcast Flag:

Link:

http://support.Microsoft.com/default.aspx/KB/928233

Important:

This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows

http://support.Microsoft.com/kb/322756

See also:

How to troubleshoot connectivity TCP/IP with Windows XP

http://support.Microsoft.com/kb/314067

Tags: Windows

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