Unable to play the video due to the incompatible program and need to change the resolution

Hi, I just bought BBC Get Active in French.  I live in France and I have Windows 8.1.  Video on this CD does not work, or not the speech, and he tells me that the program is incompatible. Having said that, also, I need to change the resolution of screen 1600 x 900, that only about 800 x 600 but when I do the screen becomes too small and the program returns to a large screen at 800 x 600.  He mentions the help of Vista or XP but as Windows 8.1 is more advanced I expect him to be just as compatible.  I changed the country of origin of the CD in the UK and hoped that that would solve the problem but no luck.

Does anyone have a solution for me please?  I'm a child of 74 years, and not quite abreast with the technical jargon so its simplest form would be appreciated.

Meg

Original title: BBC GET INTO WINDOWS FRENCH INCOMPATIBILITY 8.1?

Sunday,

Hello again, just to make it count that I finally solved myself the problem by reinstalling QuickTime 6 in version 7, but I think the problem was to DO NOT to install it via the program itself, but to install itself as a separate installation, I think I read this somewhere in the course of my research, but at this point I could not remember which way I had installed it.  Hope this will help someone else in the future.

Kind regards

Meg

Tags: Windows

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