Unable to play the video in Windows Media player

Original title: Proplem in Media player

Hi when I need to watch the video in Windows media player... it is impossible to open the video, he told me "" Windows Media Player encountered a proplem while playing the file. Please help me fast please... thanx you

Hello

I imagine the inconvenience that you have experienced, but don't worry, we are here to help solve the problem and guide you in the right direction.

To help you to propose measures to solve the problem, I would appreciate if you could answer the following questions:

1. Since when are you facing the issue?

2. you have any anti-virus installed on the computer program?

3 are you aware of any changes made to the computer before the show?

You can run the Troubleshooter to settings and check if it helps.

You can also change the hardware acceleration and check.

Try to reduce (or turn off) video hardware acceleration by doing the following:

1. open Screen Resolution by clicking on the Start button, click Control Panel, and then, under appearance and personalization, clicking
Setting screen resolution.

2. click on advanced settings, click the Troubleshooting tab, and then click change settings.

Note that some video card drivers do not allow allows you to change the settings.

3. move the hardware acceleration slider to none to reduce or turn off video hardware acceleration.

I also suggest you to run a SFC scan (System File Checker). This will replace the corrupted Windows files.

Hope this information was helpful and let us know if you need assistance in the future. We will be happy to help you.

Tags: Windows

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