Unable to reinstal\reset 8 Windows on the computer

I can't re install my windows 8, recover or even windows update 8.1

When I try to do, it shows there is a problem with resetting my pc, nothing has changed

Hi Issac,

  1. What is the exact\complete error message?
  2. What is the brand and model of the computer?
  3. How did you get Windows 8? Has been preinstalled on the computer or upgraded from a previous version of Windows?

If Windows 8 preinstalled on the computer, I suggest you please contact the manufacturer of the computer for extra support.

If you have the product key of Windows 8, you can download. ISO file then create installation media to perform the refresh or reset Windows.

You can usually find your product key in your online order information, in the confirmation email of your purchase, or on the DVD packaging. The product key will look something like this: XXXXX - XXXXX-XXXXX-XXXXX-XXXXX.

Create an installation media for Windows 8.1

http://Windows.Microsoft.com/en-in/Windows-8/create-reset-refresh-media

I suggest you to change the priority of seed to DVD\USB if you are not able to get the start menu, when you insert a DVD\USB.
Warning of the BIOS:

BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

You can consult the following Microsoft article and check if it helps.

How to refresh, reset or restore your PC

http://Windows.Microsoft.com/en-in/Windows-8/restore-refresh-reset-PC

Note: Apps that you have installed Web sites and DVD is deleted. The applications provided with your PC and applications that you have installed in the Windows store will be resettled. Windows puts a list of apps removed on your desktop after you refresh your PC.

I strongly recommend to back up all your important files and folders on an external storage device before performing any type of repair operating system or upgrade.

I hope this helps.

Please post back with the necessary information if the problem persists and we will be happy to help you further.

Tags: Windows

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