Unable to restore after error update to OS6 BlackBerry Smartphones
My update hung state "reconnecting to jvm." I know that this has been a problem in the past. A backup was performed before installation; and although a second attempt to update has been successful, I can't find or use the backup that makes the charger. I also tried to connect the phone to another computer that I had previously saved, but now, the computer recognizes the phone as new and not as the previously saved phone. Everyone had this isssue or know how to fix? I really just need to restore contacts. Thanks for any help
Had, if I had not been so scared by the job data that I lost, I would have thought it out much sooner. I checked in my temporary directory for the log files, where I found the charger with yesterday's date log file. I searched it for the information I was looking for and found the line indicating that she 'kept in the backup file' blah blah blah. I opened this directory to find my backup file that was waiting for me. I opened Desktop Manager and choose the restore option. I've traveled to the location of the backup file that I found and Voila! I could choose this backup to restore from, I did successfully. I hope this saves someone hurt I had, anyway I am happy. Good luck to all!
Tags: BlackBerry Smartphones
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Here are the associated error message.
Research in Motion - other hardware - BlackBerry Smartphone
Installation date: 10/04/2011 03:00
Installation status: failed
Error details: Code 800F020B
Update type: recommended
Research in Motion, another update of the software of hardware released in April 2008
More information:
http://winqual.Microsoft.com/support/?DriverID=20165724
Help and Support:
http://support.Microsoft.com/select/?target=hub
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If Windows Update error 800f020b while trying to install updates, an update that you are trying to install applies to a device that is not connected to the computer. Make sure all your devices are connected and turned on, and then try to install updates again.
Refer to this article for more information:
http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800f020bKind regards
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