Unable to update firmware 5520 Photosmart e All in One

Release date of 2013-02-07, Version1.0, 15.7 M firmware

I tried several times to install this firmware update, but it fails every time.

Keeps telling me to check my printer is connected... which it is.

Verify that my printer is not in a 'State of the error' and to ensure that all errors are deleted... my printer didn't any what listed errors and works perfectly.

Any ideas how I can get this update of the firmware.

Thank you

Jan

SO I checked up on top of things and as of today, mg1242br is the latest firmware. The firmware has published to the update server is the same firmware that is available for download from the HP Web site. I sent you a private message with some info also.

Tags: HP Printers

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