Satellite C55: microphone does not work with the connected headphones

Hey everybody,

I have a Toshiba Satellite C55. I've seen other forums posted on this topic, but none of the solutions seem to work for me. I tried to uninstall the drivers and restart the computer, and configure the microphone when the headphones are connected.

My microphone (installed on the laptop) works completely fine... until I have plug in my headphones. He stops working, but I can still hear the music or friends through my headphones. They have a regular pair of Sony headphones, not headphones, so they do not have a microphone on them or anything. My microphone has never worked with the headphones plugged in, and the computer is only a few months old. I would really appreciate a clear solution, thank you for taking the time to look!

What Satellite C55 do you have exactly?

This laptop does support that one socket for headset and microphone, or you have two different plugs: one for mic and one for headphones?

Usually, you can check the playback (speakers, headphones) devices and recording devices (microphone and external microphone) in the control panel → sound → playback (or recording) tab

If you need to check if the internal MIC is set as device by default when the headphones are connected.

In the event that the laptop uses the Realtek audio driver
Reach
Control Panel → Manager Realtek HD Audio → select Mic tab → click Device avancΘs
Then select option button separate all entries in the independent input devices.
Click OK
Speakers of tray right click (Volume) then the recorders (confirm the microphone is active) → select microphone → click on set default (default device)
Then close

Tags: Toshiba

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