HP Officejet Pro 6830: Unable to communicate with the Scanner

Similar Questions

• ScanJet G3110 - 'unable to communicate with the scanner' error message

  This Scanjet has worked well over the years.

  I don't remember making any changes, but now when I click on any option (for example copy or scan to email... all options) I get the error «unable to communicate with scanner» HP

  When I click on "Preferences of the Scanner", the Apple preferences page with a popup that reads:

  To use the "HP Scanjet", preferences preferences pane system must leave and reopen it.

  I click OK and system preferences change to 'Preferences system (32-bit)'

  I click on the HP icon and it opens to "no value / not connected".

  I have reset the scanner; have you checked all connections... no change.

  I put on computer.

  The scanner scans noise when it starts up.

  But when I press the "scan" button (or any button) on the scanner itself, nothing happens.

  Using OS X 10.6.7

  Any ideas?

  Hello nikhil_gupta

  The Scanjet series of scanners is of commercial products. I suggest you post in the HP Business Support forum for a better chance to find a solution, because it's the boards of HP for the consumer and there are people less familiar with this product range.

  You will find the Board Commercial Scanjet here.
  HP Business Support Forum: Scanners

• HP Officejet Pro 6830: HP Officejet Pro 6830 - unable to connect to the computer

  Hello

  I just replaced my Officejet6500 with an Offiejet 6830

  I have lived throughout the configuration stage until the software looked for the printer and it cannot be found. the printer is confirmed as connected to the same network as the computer's wireless so I don't know why it is not to be discovered

  Any help would be appreciated

  Thank you very much

  Mike

  Hey @mfbar,

  Welcome to the Forums of HP Support!

  I understand that printer e-all-in-one Officejet 6830 and your Mac OS x 10.10 machine are not communicating. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  Turn the printer off.

  While the printer is turned off, remove the power cord at the back of the router for a minute.

  When the lights come back on the router, turn on the printer.

  Now on the printer, click on the wireless icon that looks like a radio tower.

  • If the IP address starts with 169.254, the printer is not getting a valid IP address. Contact your internet provider or one that provided you with the router for assistance in ensuring the router assigns IP addresses.
  • If the IP address starts with 172, the printer is connected to a network of comments. Contact your internet provider or one that provided you with the router for assistance with deactivation of the feedback network.
  • If the IP address begins with 192.168, the printer is properly connected to the network. Please see below.
  • If the IP address begins with any other number, the network is maintained. Contact your computer or the one who manages the assistance network.

  Once the above is done, if the Mac is still not able to detect the printer then the next step is to contact your internet provider or the one who provided the router. When you do, ask them to:

  • Open all ports.
  • Select multicast.
  • Disable MAC filtering/MAC cloning.
  • Make sure that the router has a band of 2.4 GHz (gigahertz).

  Please let me know the results after following the above. If you are able to connect to your printer, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Officejet Pro 6830: do not scan from the adf

  Hello

  I'm trying to scan on my all-in-one printer, but it won't pull the paper down in the adf.

  I know that the adf works because it will copy from there, and I try and managed to scan until the thing "original charge" appears on the printer screen.  It is scanning, but the page is not mobile.

  Any ideas?

  HI @bekf

  Open the HP Officejet Pro 6830 software (it is wither appears on your dektopm or under all programs > HP > printer folder).

  Click on scan a Document or Photo and check the scan source is defined as "Use (if installed) document feeder", and then click the scan button and check for the difference.

  Please let me know of who can help,

  Shlomi

• Unable to communicate with the printer E710 6500

  I have a HP Officejet 6500 a Plus E710n-z.  He has in the past, but is no longer connects (by wireless) to my computer (Apple OSX 10.8.4).  It became intermittent in the last month, and then did not answer at all.  I had a growing list of items to be printed.

  I followed each step- http://support.hp.com/us-en/document/c02205477 .

  WiFi to each is not a problem.

  The printer has been disconnected (deleted) as the printer from the computer.  I was able to add in the part 'scanner' printer, but cannot add to the printer - it has the message "unable to communicate with the printer.

  What should I do next?

  I you sent a private message with the steps you need to perform the reset.

  Good luck
  Kyle

• Unable to communicate with the printer HP 4630

  Continue error message of "Unable to communicate with the printer." Even when connected by USB.

  Have reinstalled the software several times, checked the wireless (no problem), printed many pages of configuration directly from the printer.

  I keep trying to add the printer to my preferences. One thing is that it will only add like a scanner or fax, a PRINTER. It is also called Hello Scanner. Why can't I add as a printer?

  Now, it will not also let me COMPLETE reinstallation of the software, it freezes at the section add printer and I can't move forward. So frustrating...

  Help!

  Hi @PKahn

  It seems that the computer does not recognize the print driver.

  We will reset the printing system, repair disk permissions, add the printer using the driver and try to start a new search.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• Error: "unable to communicate with the TWAIN device" with brother MFC7820N

  Original title: can I connect a scanner through a switch?

  I'm trying to analyze something like I did it many times with my brother MFC7820N hung on my tablet. But recently, I replaced a 2nd router I had in my system that failed with a new Dynex switch.

  I have my internet modem and 2 computers connected to a Linksys wireless router. I have another ethernet cable connecting the router to a new switch. I have my 2 printers attached to the switch. One is a Brother HL-2700CN color laser and the other is a brother MFC7820N mutli-function. It use PaperPort to scan stuff on him, since provided on the CD with the device.

  So today I open PaperPort and click the Scan button and it appeared an error saying unable to communicate with the TWAIN device box.

  So I clicked on a doc shown in PaperPort that I had scanned a few weeks ago and I click right and select Print and printed to this MFC7820N.

  Then I come back to click on scanner again and yet again, it appears that box. So I watch and WIA-Brother MFC-7820N LAN is displayed in the Scanner marked drop-down list box. So I switched the power of the MFC and tried again and it still appeared that same box again.

  OUCH! I'm going nuts! You have any ideas?

  Hi Jeff has Davis,
   
  Method 1: Uninstall and reinstall the driver again and check if it helps fix the problem.
   
  See this article for more information:
  How to manage devices in Windows XP
   
  Method 2: Try the suggestion given in this article:
  'Could not enable TWAIN Source' or 'He has not find scanner' Error Messages are displayed

• receiving the message "unable to communicate with the TWAIN device.

  I get the message "unable to communicate with the TWAIN device.

  Hi Kim,

  What is the brand and model of the scanner?

  For now, you can have a look at the link:

  http://nuance.custhelp.com/app/answers/detail/A_ID/3572/~/%E2%80%9Ccannot-communicate-with-TWAIN-device%E2%80%9D-error-message

  http://www.computing.NET/answers/Windows-XP/BRO-MFC240C-scanning-problem/160840.html

  http://www.hwkb.com/Uwe/Forum.aspx/scanner/615/scanner-problem-TWAIN-vs-WIA

  http://forums.techguy.org/hardware/270578-brother-mfc4800-scanner-kicking-my.html

• error: unable to communicate with the printer

  I can print a test page for the hp deskjet 3510 series: hp printer assistant application on my laptop and I can print to the printer by sending an email, so I know that it is connected to the network and I know that my laptop can be printed on it. But when I try to print from Word or any other application I get an error: unable to communicate with the printer

  Any ideas?

  Download and run this: http://support.hp.com/us-en/document/c03286146

  What did he say?

• HP laser jet 8150n, unable to communicate with the printer?

  I have problem with my printer, I have him connect with lan cable and the green light only works printer not at the top of the Tower, I can search and find but when it verifies something it says 'Unable to communicate with the printer' one has the solution? Thanks in advance.

  I'm sorry, but you have the wrong forum. These are the forums of consumer printers of the class, and you have business to printers in class forums business like yours. Just follow the link and you will be in the right place.

  http://h30499.www3.HP.com/T5/printers-LaserJet/BD-p/BSC-413#.UBw16U2PVM4

• Questions of UPD on 4700dn printer - unable to communicate with the printer

  Hello!

  I'm testing the UPD on my laptop which has Windows 7 64 bit on my network printers all in my building. All network printers work fine except one... Color LaserJet 4700dn.

  When you use the UPD interface when you try to print, I try to use the IP address of the printer and it cannot connect. "When you use the search for network printers option, it recognizes the printer, but when I try to connect, I get the error ' unable to communicate with the printer.

  I changed the host name of the printer, changed the IP address on this subject, I can ping the printer and print using the print server, I rebooted the printer... Even got a older laptop that has Windows 7 32-bit and used the UPD 32 bits and the same symptoms occur.

  Any ideas because I hit a brick wall.

  Thank you very much!

  Looks like you can set up a standard port and print ok from a print server.  The UPD in the stream you describe will attempt to make multiple calls SNMP to determine the abilities of the printer, and those who are failing, causing the UPD to throw the error you see.

  Take a look at the network settings in the SAP.  Specifically, under Security, management of the protocols and the SNMP tab.  Watch to see if one of these parameters differ from other devices that work, like maybe SNMP is disabled on the YOA 4700n.

• OfficeJet Pro 6830: Printer several times in the process of disappearance

  I keep having trouble with my printer. It worked fine for a few weeks, when I first bought, and then it suddenly stopped to record with my mac, despite being connected via USB.

  The first two times, as it happened, I spent a LOT of time searching through your forums, find an answer later. I'm clearly not only the person with similar problems - don't know why you guys can just put up a page on this topic and facilitate the difficulty.

  However, today I find no solutions. I don't have the technical knowledge to make things complicated and I am appauled that HP does not have a call center or lives the Charter for me - I saw the mention of these things, but I can't find where on your website that offers them. Maybe because I'm in Australia. HP has proved to be an extremely bad for making choices.

  Why my printer don't suddenly ceases to be detected? I had an old printer old until I upgraded that NEVER had this problem. Please tell me how to solve this problem. (and band not only help, but stop to happen). I rely on this printer, every day and every time it disappears, I lose a lot of time trying to get connected again.

  Hi @NaomiC,

  Welcome to the HP Forums!

  I noticed that your printer HP Officejet Pro 6830 maintains endangered, on Mac OS X 10.10 Yosemite. I'm happy to discuss this issue for you!

  A few questions for you:

  • When the printer breaks off communication with the Mac, you are still able to make copies, using the glass of the scanner of the printer? Copy of Documents.
  • Have you tried to connect the printer USB cable other ports on the Mac?
  • Have you tried another USB printer cable?

  In the meantime, please, try the procedure described in this guide, "printer offline" or "printer not responding" Message (OS X)and let me know what happens!

  Hope this guide helps and hope to hear from you soon!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• HP Officejet Pro 6830: Model documents issued by the intermediary for scanning

  When I insert a document in the toploader, the document is not sucked through for scanning, the scanner scans just a blank document.

  Hello
  
  Thank you for using the forum.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  An example of using the ADF as the source is indicated below:

  

  Hope that helps.

• My HP Officejet 6500 E710a-f can communicate with the router or wireless access point

  I don't even know if my printer supports wireless or not there only ethernet logo on it and no wireless setting in its control panel as shown in the manual, I plugged on the router via a cable many years ago but now, for some reason, I need get the router of the printer if it can communicate with the Wireless router and if she can , how it will be, and to ensure in this... I have no parameters to talk wireless in the printer, but as I remember in his specification he supported wireless do not know if I got the wrong specifications or my printer is missing something.

  and it is my printer status

  Hello

  Unfortunately, it is not a wireless printer:

  http://h30434.www3.HP.com/T5/printer-networking-and-wireless/my-OfficeJet-6500-E710a-f-wont-print-wirelessly-Windows-7/TD-p/1820813

  Kind regards.

• Unable to communicate with the printer hp deskjet 1000

  I have used this printer for almost 2 years and problem say never FAILED before... forst my text printing is distorted then he showed in offline mode and later its says printer is ready, but when I give the command of printing... it said 'cannot communicate with the printer.

  Pls help!

  My problem was solved by removing and reinstalling the drivers... .any way thanks for your help

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