Unexpected restarts

I have a ProBook 4520 s with Windows 7 Professional. The computer began to restart. I have the contract of technical support and they said that I needed to reinstall the operating system.

Has anyone else had this problem and have a fix?

Here's the log of events;

SUCCESS!

Thanks for all your help!

Tags: Notebooks

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    Main version: 15
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    ==================================================
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    Company: Microsoft Corporation
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    Stack address 2: win32k.sys + 2f68
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    Main version: 15
    Minor Version: 2600
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    ==================================================

    ==================================================
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    Parameter 1: 0xa5e4d820
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    0xffffff811461b8a0: 0xffffff7f8d2810ea

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    0xffffff811461b900: 0xffffff7f8d2bf3ea

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    0xffffff811461b980: 0xffffff7f8d296642

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    0xffffff811461bb80: 0xffffff800b2e4828

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    0xffffff811461be60: 0xffffff800accd478

    0xffffff811461bea0: 0xffffff800acdcfd5

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    dependency: ffff7f8b919000 @0xff com.apple.iokit.IONDRVSupport (2.4.1) [814A7F4B-03EF-384A-B205-9840F0594421]

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    Text __HIB base: 0xffffff800ab00000

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    com.apple.driver.AppleMikeyDriver 272.50.31

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    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

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    com Apple.Security.Quarantine 3

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    USB device: USB 2.0 Bus

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    Sometimes, the spare part is also faulty, so be prepared for this eventuality. If you decide to pay for a new logic board, rigorously test during the 90 day warranty on the repair. Some owners have reported that they went up to three replacement boards before you get one that worked.

    If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic switching graphics. To use the separate graphics processor, you will need a third-party utility to manually switch to him.

    Often, the problems start after an upgrade of the OS. If the upgrade has been recently, and you have backups, you can then go back to a previous version of OS X.

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    That's all of the info, I have to give you.

    Open the side and check the General integrity... check
     
    1. Drive cable
    2. Power cables
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    -Mike Hall MVP Windows: consumer http://msmvps.com/blogs/mikehall/ Mike Hall MVP - Windows Desktop Experience http://msmvps.com/blogs/mikehall/

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        18
        0
        2
        0
        0
        0 x 8000000000000000
       
        13356
       
       
        System
        Aurelie-PC
       
     

     
        3
        6
        1
        0xbf80000000000124
        0x415d01780
        0 x 86
        9
        1
        256
        2
        256
        0
        256
        256
        256
        928

       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
     

    I downloaded the minidump in my google docs to share:

    https://drive.Google.com/file/d/0BwKeBQWlRiHlNU5Md2VCWGpqSjA/edit?USP=sharing

    Any support you can give to help understand the cause would be useful

    Hello

    Thanks for the reply.

    I suggest you to post the question on the link below. His link of Windows 7 for the TechNet Support forums. They are the team who work for the issue that you are facing.

    http://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro

    Feel free to write us if you still encounter problems related to Windows.

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    Passes information on the HP forums:

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    That is right.

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    My nephew is the owner of this laptop 1 year old and asked me for help yesterday.
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    I ctrl, alt, del to open, and then select the Task Manager, but then the thing freezes. place then the only solution.
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    I started in safe mode with network and updated & ran several programs - super antispyware, spybot, ccleaner & anti malwarebytes. the latter find stuff but unimportant or whatever it is was reported by none.

    It has none of the recovery disks because none was provided. He never made the recovery discs as advised when it is new, so I tried to make a series of discs, but it was impossible to read some files and I had to abort the operation.
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    When I try to open my computer, the answer is a long time to come and opens a page of help windows in m/s only. He advises the system restore but there ar no restore points available.

    When I tried to launch avg he behaved "very odd" to say the least. I uninstalled that too.

    I uninstalled several toolbars and games stuff that my nephew had but for all my efforts, above the situation remains the same. I'm trying to do a windows repair disk and will try that to see if it helps.

    I put the disc and restarted with poor results. He asked me to reinstall windows, and I agreed. I then, a long time later had a message saying that the computer has an error unexpectedly., restart to complete the installation.
    When I click ok to restart, the message is repeated. I retried several times - same result.

    I tried turning on off and powered by pressing f1 through f12 in turn. no difference.
    I think I need a new disk (64) of windows 7 or a recovery dvd set of toshiba.

    Any thoughts on recovering from a bad situation would be welcome.

    > I think I need a new disk (64) of windows 7 or a recovery dvd set of toshiba.
    > Any thoughts on recovering from a bad situation would be welcome.

    Yes, I agree with you at this stage that I would also try to reinstall a new Windows system or Toshiba Recovery disk image
    Usually the new OS install helps determine what s wrong here, from my point of view, it looks like the BONE was confusing to and installation of the operating system might solve this problem.

    But as you know, it's just a theory. I think that if would not help you with new installation OS (recovery), the next should be a RAM and HARD drive test

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