Unexplained failure

Version of the operating system (32-bit or 64-bit)

Windows 10, 64-bit

Web browser and version

Firefix 42.0

Version of Flash Player

22.0.0.192

Explain your problem in detail step by step if possible

The installation fails at around 60-70% advance and directing me to the linked Web page here:

https://get3.Adobe.com/flashplayer/completion/ADM/?ExitCode=-1073740777 & type = Update & re = 0 & a ppId = 200

I followed all of the suggestions on your help pages, even installing with a different browser, the problem persists.

Thank you.

Online Setup log files that I couldn't quite determine if the installation process has got as far as trying to install Flash Player itself (online installer downloads and installs Flash Player silently in the background), but failure is before this time as the file FlashInstall.log have no recent data in it.  I don't see an error in the log file of installation in line referring to a proxy server, which tells you that you are not using.  It could be a false error or something in the way that your system is configured to access the internet is the cause of the thing that he uses a proxy.

To see how how Firefox accesses the internet Firefox launch and navigate to about: #advanced preferences, and then click the settings button in the connection section.  A new window will be pop up. This view if it is configured to use a proxy or not.

Windows 10 has a Proxy configuration figure in both contexts and in the control panel:

  • Settings > Netowrk & Internet > Proxy and see if it is set it
  • Control Panel > Internet Options > connections > LAN settings

Make sure that all these are not configured to use a proxy

I will pass the Installer log files to installer online team to solve problems more far.  They may have more questions for you, after that they review.  In the meantime, you can try to use the installer in offline mode, posted at the bottom of the problems Installation | Flash Player | Windows 7 and earlier versions in the section "problems".  It is the full installer and is not download anything in the background.

Tags: Flash Player

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