"Unfortunately Video Editor has stopped." - PROBLEM

Hello

My phone is a Verizon's Z3 Xperia.

Recently, I was asked to download the latest version of the Android operating system which I believe is Lollipop 5.1.1.

Since obtain this new version - when I try to edit a mp4 on my phone, when I go to save it, he pointed out several times, unfortunately "Video Editor has stopped."  I was able to use video editor before when I had the other version of Android on the phone.  for some reason, I also had 2 instances of the video editor on my list of applications in the Application Manager. Now, I have only 1. So after searching a response, I tried a few things such as clear data and cache on the video editing application in the settings on the phone. Someone said to uninstall the application, but it did not uninstall the application available.

What can I do? Editing videos such as mp4s had no problem until I got Lollipop 5.1.1.

Thank you very much for your help!

Chrissy Edmonds

@Chrissy_Edmonds

Clear data > Force shutdown > restart the phone > check again

Tags: Sony Phones

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