Uninstall impossible

Hello

I want to uninstall my trial versions of InDesign etc. However, to do this, I am aware; I need to get the ap for the creative cloud uninstall.

The problem is, after connecting it to my creative application of cloud, I just saw a gray window that says "install updates"... but do not end up updates. It just says: progress: 0%.

I am running Windows 7. Could someone please help me; It drives me crazy.

Thank you!

Sign out of your account... Uninstall... to run vacuuming...

-non-Cloud programs, to disable the service before uninstalling

-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

-using the vacuuming after uninstalling and before reinstalling is often necessary

-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Tags: Adobe

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