Uninstall sp2 to vista Home premium

How to uninstall sp2 from vista home premium

If Service Packs came pre-installed on the operating system, there is no way to uninstall them.

http://support.Microsoft.com/kb/948537

"How to uninstall Windows Vista service packs"

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

Similar Questions

  • Cannot install SP2 on Vista Home Premium SP1 32-bit laptop - fails with error 0x800b0100

    Cannot install SP2 on Vista Home Premium SP1 32-bit laptop - fails with error 0x800b0100

    Cannot install SP2 (KB948456 - X 86) on a laptop Vista Home Premium 32 bit SP1 with all updates of Windows installed.  Quickly fails after it starts with error 0x800b0100 in the system log.  It's a fully verified SP2 full download.  I did a full chkdsk /r who fixed some issues.  Removed AVAST.  A running Fix It tool that fixes the problem with crypt services.  Scanned for malware with MRT.  Scanned for malware with MalWareBytes.  Scanned for rootkit with the McAfee tool.  Run the sfc/scannow, that signals mistakes.  The CBS. Partial contents of the LOG file (see KB972036):

    2014-03-18 11:59:36, CBS NonStart info: success, start, treatment not required, as expected.
    2014-03-18 11:59:36, info CSI CSI 3222024 (0x00312a08) store initialized 00000005
    2014-03-18 11:59:36, CBS Session info: initialized 30360259:262197728.
    2014-03-18 11:59:37, info CBS SPI: Parent KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.18000 to SP2 package with install state 7
    2014-03-18 11:59:37, CBS Session info: 30360259:262197728 finalized.  Reboot required: no
    2014-03-18 11:59:37, CBS Session info: initialized 30360259:266957728.
    2014-03-18 11:59:38, CBS brand store corruption flag because of package info: Package_for_KB972036 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.2.0. HR: 0x800b0100
    2014-03-18 11:59:38, error CBS SPI: (CSPICbsClient::EnumPackages:156) cannot open the package hr = 0x800b0100
    2014-03-18 11:59:38, error CBS SPI: (CSystem::EnumerateCbsPackages:313) could not complete CBS package list hr = 0x800b0100
    2014-03-18 11:59:38, CBS Session info: 30360259:266957728 finalized.  Reboot required: no
    2014-03-18 11:59:38, info CBS SPI: could not enumerate the packages CBS
    2014-03-18 11:59:38, error CBS SPI: (GetLatestVersionFromCBSStore:135) ATL exception hr = 0x800b0100
    2014-03-18 11:59:38, error CBS SPI: (CSPCInstallTask::ApplicabilityScan:712) could not get the latest version of VistaSP2.

    KB948465 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.0.18005 hr = 0x800b0100 store

    System will not install KB972036 - States does not apply.

    Referring to 956702 KB notes that the http://go.microsoft.com/fwlink/?LinkId=167357 link that needs 32-bit is 64-bit.  In addition, it specifies SP2 - which obviously I do not have.  But I manually downloaded the apparently correct tool and ran it - get does not apply.

    Hi John,.

    Apologize for the delay in response. Please try the steps as described in the following article:

    Windows Update error 800b0100

    Back to us for assistance.

  • Error code 8024200d when installing SP2 for Vista Home Premium (32 bit)

    I use Vista Home Premium (32 bit).  When Windows Update recently
    tried to install SP2 (several times), the quoted error message
    repeatedly prevented installation.  Google showed a number of similar
    references to the problems associated with SP1 (from one year or if there are and less).  Is
    There is a work around for this message because it applies to SP2?

    Biggar Gordon
    Houston, Texas

    Hi Colonel biggs,

    Welcome to the Forums Microsoft Vista

    This problem may occur if one of the following conditions is true:

    · A program on your computer interfered with the installation of the service pack.

    · There is an inconsistency in the store of Windows services. The store Windows maintenance is a required component to install service packs.

    To resolve this problem, try each resolution in the 'General resolution"and the"Advanced Troubleshooting"section in the order in which they are presented. After trying a resolution, try to install the service pack again. If you can't always install the service pack, try the next resolution.

    Resolution 1: Install the stand-alone package for the service pack instead of using Windows Update to install the Service Pack

    Note If you have already tried to install the stand-alone package for the service pack and you have encountered this problem, skip this resolution and go to resolution 2.

    If you don't know if you've tried to install the stand-alone package for the service pack, it is recommended that you try the following steps to install the stand-alone package for the service pack. By using the stand-alone package to install the service pack, you eliminate installation issues that may be related to Windows Update. This simplifies the troubleshooting process

    Solution 2: Run the system update readiness tool

    System Update tool checks your computer and trying to resolve certain conditions that can interfere with the installation of the updates or other software. However, before you download the tool, you must determine whether your computer is running a 32-bit version or a 64 bit version of the Windows Vista operating system. If your computer is Windows Vista installed, and you know which version you are using, go to the section "how to download the system update readiness tool. If you are unsure which version your computer has installed, follow these steps:

    1. click on Start

    2. collapse this includes it in the Search box, type System, and then click System in the programs list.

    The operating system is displayed as follows:

    · For a 32 - bit version operating system, 32-bit operating system appears for the system type under System.

    · For a 64 - bit version operating system, 64-bit operating system appears for the system type under System.

    After you determine which version of Windows Vista, your computer is running, download system update readiness tool.

    Resolution 3: Close or disable any applications that may be running, restart the computer and then install the service pack

    1. Close all applications and restart your computer.
    2. Once your computer has restarted, disable any antivirus or any antispyware application that can load during the startup process. You can normally disable the notification area application. This area is located in the bottom right corner of the computer screen. To disable an application in the notification area, follow these steps:
      1. Right-click the icon of the third-party program.
      2. Click Close, disable, outputor an equivalent term in the list of options. If these options are not available, you may open the application and then close or disable in the application.
    1. As soon as you close the antivirus or the antispyware software, try to install the download package full of the service pack that you previously downloaded from the following Microsoft Download Center Web site:

    http://www.Microsoft.com/downloads (http://www.microsoft.com/downloads)

    1. After completing the installation of the service pack, enable the antivirus or the antispyware software that you disabled in the previous steps.

    For more information follow the link below:

    http://support.Microsoft.com/kb/947366

    Hope this information is useful.

    Suresh G
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Network to share Internet between a laptop XP SP2 and Vista Home Premium desktop

    I hope this is the right forum. I'm a graduate student in the field of information TECHNOLOGY as well as a few certifications, so I'll have people ask me some questions on how to troubleshoot certain aspects of their computer. Given that I have not learned this yet, I'll paste the question in this case.

    "I'm trying to connect my desktop PC to internet by connecting my laptop wireless activated using a crossover cable.
    Then I went into the settings of my network to laptops and made a new internet, sharing network.
    My laptop is running XP Service Pack 2, and my office is under Vista Home Premium.
    Because I'm so used to XP I don't know how to connect my desktop computer to the internet network share that I just made. »

    What would be the best way to solve this problem?

    http://Windows.Microsoft.com/en-AU/Windows-Vista/connect-two-computers-using-a-crossover-cable

    Connect two computers using a crossover cable

    http://www.google.com.au/search?hl=en&source=HP&q=ICS+between+XP+and+Vista&Meta=&aq=f&OQ=

    Read the information in the above, Google hits.

    See you soon. Mick Murphy - Microsoft partner

  • Update to SP2 to Vista Home Premium (64-bit)

    Try to upgrade Vista 64 - Bit SP1 to SP2. When the Windows Update is released it starts the download and fails at 18% - every time - with the same error: "Code 80240016. I went through the various troubleshooting steps (deletion of files and directories contained in C:\Windows\SoftwareDistribution, etc.), but in vain. I also tried KB947821 as only suggested but once again, no change.

    The system is a Dell XPS Studio mt0435. No problems with Service Pack 1.

    Any advice greatly appreciated.

    And yes the sfc/scannow works, please check the url for more information

    http://www.Microsoft.com/communities...65d00d52cf&p=1

  • How can I get Aero Glass to work in sp2 to Vista Home premium?

    Specifically, I can't the sidebar t o go transparent as if it was at first. It worked when I first got the computer (Dell Studio 17), but somehow stopped. All the other solutions seem to refer to windows 7.  My Control Panel has none of the tabs referred to in difficulty.  It does not meet the "convenience store" or "Troubleshooting" also I run Firefox, not IE cause I'm always with bugs.  The auto fix - it wouldn't run or download in firefox.

    Hello

    (a) use Internet Explorer to download and run the fix - it.

    (b) run services.msc from the line of departure and search, locate the themes service, and then select. Use the start/restart option. Once it is loaded and executed, check Control Panel/Customization/Themes and select the Windows Vista theme. Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

  • Vista Home Premium fails to install with error Code 0x800705B3 Requires_Interactive_Window_Station Service Pack 2

    I'm trying to help a friend install sp2 to vista Home premium. I tried all the tips I can find nothing on this forum (and google) does not. However, I can't find any post (or article) installation involving a failure of sp2 with 0x800705B3 error code. All messages (or objects) I found with THIS focus with the installation of the hardware drivers after the sp2 update. Can someone help me with this?

    Free unlimited installation and compatibility support is available for issues related to Windows Vista Service Packs. Availability of support chat or messaging differs depending on your location. Some questions may require more support for which it has advanced a charge: http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • I can't disconnect or change user account after update vista Home premium SP2

    Acer e380 with vista home premium 32 bit OS 3 G of Ram
    After the SP2 update successful that I don't then log off user accounts or to switch between user accounts

    When I choose logout of the system never disconnects, and I have to hard start
    When I chose to change username the same thing happen it never disconnects and I have to hard start

    I can access my different user accounts when restarting individually well but is not a viable solution as long as switching user accounts and logout worked just find before the SP2 update

    Applications, (Norton and McAfee) are notorious for not not upgrade (or uninstalling) itself. Chances are that the "remains" of Norton here is your troublemaker.

    Roll up your sleeves & cross your fingers...

    ACTIONS

    [You may want to print these instructions for reference offline. IMPORTANT => NO SKIP & perform all the steps in a 1 uninterrupted session!  [If a step said to restart, restart! ]

    1 right-click on the link, select SAVE TARGET as.... & download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    2. close all open applications (that is, anything with an icon on the taskbar).

    3 uninstall Norton Security Suite [or keep constant Protection Suite if you are a Subscriber Xfinity] and LiveUpdate and start any Norton Add ons via | Control Panel | Programs: Programs and features.

    4 IMPORTANT! -Online make sure that the Windows Firewall is activated immediately after the reboot!  [Should be automatic, but I want you to check again.]

    NB: Now you're "working without a net": do not to ANYTHING else online (e.g., navigation reading E-mail; cat) until you have finished step #8 below!

    5. right click on the file that you saved in #1 above and select run as administrator to run the utility, and then reboot again.

    6. OPTION A: do a clean install of Norton Security Suite [or keep constant Protection Suite]; Follow all the instructions.

    NOTE: Do not activate or install Norton modules or toolbars (for example, Norton Anti-Phishing) immediately.

    OPTION (highly recommended) B: Install Microsoft Security Essentials (also free but MUCH more reliable & less annoying).

    -Online do NOT install applications as well !<>

    7. If you take OPTION A to #6, manually & repeatedly run LiveUpdate (Norton) until you get a "not more than updated" or similar prompt.  Otherwise, skip this step.

    8. right click on the following link and SAVE the download to your desktop: http://iefaq.info/attachments/133/ie8-rereg.zip [1]

    Note: Good for IE9 & IE7, too.

    8B. do a right-click on the file downloaded in # 8 a above (that is, ie8 - rereg.zip) and EXTRACT its contents to the desktop. This will create a new folder on your desktop named ie8-rereg.

    8. close all open applications (that is, anything with an icon on the task bar), open the new folder created in # 8 b above, double-click on the file ie8 - rereg.cmd to run the script and restart.

    9. reaffirm Internet Explorer as the browser in the default CUSTOM (<>) Set Program Access and defaults of the computerarticle. [2]

    10. right click on the following link and SAVE the download to your desktop: http://www.slipstick.com/problems/reg/chromehtml.reg [3]

    10. b double-click the file that you saved in # 10 above & accept invites him to MERGE with the registry data.

    11 restart again.

    12. open Internet Explorer (only!) to http://support.microsoft.com/kb/923737 [ignore the warnings of DO NOT APPLY and the section will APPLY to] & run the difficulty.

    Note => for best results, check the option Remove personal settings .

    13. open Internet Explorer (only!) to http://support.microsoft.com/kb/910336 [ignore the title & symptoms].

    13 b. IMPORTANT!-online make disappear/close the pop-up window that offers the Windows Update troubleshooting tool! -then...

    c. 13, without taking into account of the "not recommended" or similar warnings, run difficulty he 50202 in DEFAULT modes and AGGRESSIVE. [4]

    14 restart once more and then run a manual updates & install any/all the updates available (for example, KB2722913 or higher); Follow all the instructions.

    15. open Internet Explorer (only!) to http://java.com/en/download/installed.jsp & make sure that the test shows that Java Version 7 Update 7 [for Internet Explorer] is installed.

    16 get Adobe Flash Player v11.4.402.278 (or higher) installed NOW! Follow the instructions here-online http://aumha.net/viewtopic.php?f=26&t=46252

    17. While you're at it, make sure that Adobe Reader or Acrobat v10.1.4 is installed (assuming that one is your default PDF reader)-online http://aumha.net/viewtopic.php?f=26&t=46241

    18. in response to this post with a status report.

    Good luck!

    =========================================================
    [1] source: http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

    [2] after that we ended up this thread, do not hesitate to reaffirm Chrome as a default if you wish.

    [3] trust Source: http://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/

    [4] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not the list of installed updates.

  • Network drivers no longer will charge after upgrade to Vista Home Premium sp2.

    On a laptop Sony PCG - 7113 L VGN-NR220E, that is running Windows Vista Home Premium sp1, I tried to upgrade to sp2 who said he could not make the transfer and restarted, tried once more and then restored sp1.  All came back as the same with the exception of all the network drivers cannot be loaded.  Here is a list of drivers who have failed.

    • ISATAP. Westell.com
    • Map Microsoft ISATAP #3
    • Teredo Tunneling Pseudo-Interface
    • Marvell Yukon 88E8039 PCI-E Fast Ethernet
    • Controller of
    • LAN0Express AS IEEE 802.11 g PCI-E fit

    I went back to the site from Sony and all the latest drivers downloaded from the site and tried to install.  Only some allowed me to do even while administering it, but even those that didn't load on reboot even if it finds the drivers.

    I tried to uninstall the drivers in Device Manager, but nothing helped.  None of the drivers loaded when you restart.  I tried disabling verification of driver and reinstall the network drivers that I downloaded from Sony site without success.  Then I tried to download a driver directly from Marvell Yukon site for its pilot, but which also failed.

    Given that this approach did not work, I tried to get sp2 to load looking for why it was not installing.  I found a patch that was supposed to help the installation in certain situations that I loaded and sp2 installation I tried again a full download on another computer, which has not the same way.  I then tried to load sp1 over himself, but he refused, saying he was already loaded.

    I tried to start off backups old session, but without success.  I wouldn't have to reinstall the operating system everywhere, especially since I don't even know if the owner of the computer has a copy of the operating system.

    It seems to be that something related to all the fuction of network that worked before you attempt the installation of sp2 and was obvious immediately after.  Is there something I can do to restore the network features without a complete reinstallation of the operating system?

    https://support.Microsoft.com/OAS/default.aspx?PRID=13014&Gprid=582034&St=1

    Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for SP2 is valid until August 30, 2010.

    Microsoft free support for Vista SP2 at the link above.

    See you soon.

    Mick Murphy - Microsoft partner

  • Bluetooth doesn't work does not correctly after the installation of Windows Vista Home Premium Service Pack 2 (SP2) on Dell laptop

    I searched this forum and almost all resources on the net for days now nothing works.  Give the message to a thread more appropriate that I couldn't find one that is truly representative and am a newb at this.

    Summary of the problem: Bluetooth connectivity does not work properly after the window Vista Home Premium Service Pack 1 and 2 installation (SP 1 and 2).

    My system:

    Laptop Dell Inspiron E1705, 32-bit Winows Vista Home Premium SP2, Dell Wireless Bluetooth 355 Module + EDR 2.0

    * My system was purchased in 2006 with Windows XP, but was not entitled to a free Windows Vista Home Premium Upgrade I did. I installed Windows Service Pack 1 and 2 about a week ago.

    Problem: After downloading and installing the Windows Vista Home Premium Service Pack 1 and 2 (SP 1 and 2), my system does not recognize my Bluetooth (a touch of Sprint also) device known as the HTC Vogue.  I stress that I have not had any problems with this device before downloads.  I can't revert to the pre - SP State 1 and 2 because my system restore does not have these points more.

    I have read several posts on various sites about people having similar problems with Bluetooth connectivity after the Vista SP 1 and 2 facilities.  The problem is obviously the need for an updated driver.  I went to the site to download driver Dell and the Blueooth only updates available are the following. (Note: these drivers all date from 2006 and 2007).

    http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=RC956904&l=en&s=pub&SystemID=INS_PNT_P4_9400&os=WLH&osl=en&servicetag=&catid=-1&impid=-1&deviceid=12084&libid=5&typeid=-1&dateid=-1&formatid=-1&source=-1&releaseid=R159805&formatcnt=1&vercnt=1

    I had these installed before the SP 1 and 2 have been installed and they worked very well. After the upgrade, these drivers do not work.  They won't recognise BT devices.  I tried to upgrade the drivers by using update Broadcom suggested below it, but an error of following installation to contact Dell.

    http://www.Broadcom.com/support/Bluetooth/update.php

    I contacted Dell via e-mail and on the phone, but they want to charge me $60 for a one time service call just to talk about the problem because my warranty has expired. Provide updated drivers is not a problem of security in my opinion.  Even after explaining the situation, their continuous support to just send me the link to download Driver Dell above with out-of-date drivers.  I guess that's what they are charged to do, they do not have to admit a problem of compatibility.  This obviously the same link they would charge $60 to send.  I explained that I need just a Bluetooth Driver from Dell to at least version 6.3.   Needless to say, I will never buy another Dell product.

    On my end, I tried to uninstall my current drivers and then by installing a newer driver to support Gateway (Version 6.2.1.500 for and Acer).  This allows me to install some parts of this update and the update Broadcom. However, it is not a perfect installation and expires after about 90% saying "this update is not for this system" because it is the gateway not Dell to be provided.  Displays the version of the driver on my computer is Version 6.3.5.430 after doing this, but it is not a complete installation and some features are not available.

    Does anyone have experience with this issue? I would like to have a link with some bluetooth drivers generic Version 6.3 type which will allow me to use the Broadcom link to upgrade to the last version that works with Vista SP 1 and 2.

    Thank you for your help.

    Support FREE from Microsoft for SP2:

    https://support.Microsoft.com/OAS/default.aspx?PRID=13014&Gprid=582034&St=1

    Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for SP2 is valid until August 30, 2010.

    Microsoft free support for Vista SP2 at the link above.

    See you soon.

    Mick Murphy - Microsoft partner

  • ' Spooler Sub System App stopped working and was closed "__MS Vista Home Premium with SP2, 4 GB of RAM & 32 bit OS.

    ' Spooler Sub System App stopped working and was closed ".
    MS Vista Home Premium with SP2, 4 GB of RAM & 32 bit OS

    Hello

    Check chan seen message here - one of the highest.

    fixed spooler subsystem app stopped working
    http://social.technet.Microsoft.com/forums/en/itprovistaprinting/thread/460f297a-dd66-4476-A176-542e1519ca3e

    ===================================

    If the above didn't help:

    Use this method to clear the spooler and then uninstall and reinstall your printer (check with the manufacturer for)
    the latest driver).

    Check Mr. Fixits here and if you use the other methods go back and try again later.

    Problems of print and error - a Mr Fixit of printing
    http://support.Microsoft.com/GP/printing_problems

    Solve printer problems - a Mr Fixit
    http://windowshelp.Microsoft.com/Windows/en-us/help/8c11977e-8244-408f-A036-7978a618d7a21033.mspx

    ------------------------------------------------------
    Logon as administrator

    Start - type in the search box-> COMMAND - control to the top of the list and RIGHT CLICK – RUN AS ADMIN

    You can copy and paste each line except those brackets and press ENTER after each.

    net stop Spooler

    (echo suppression of all print jobs)<-- you="" should="" see="" this="">

    ping localhost n 4 > zero

    del/q %SystemRoot%\system32\spool\printers\*.*

    net start Spooler

    (sound Done!)<-- you="" should="" see="" this="">

    ping localhost n 4 > zero

    Another way
    http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-Windows-Vista-and-XP/

    Check the print - DELETE/STOP queue all jobs - then right click on the printer - REMOVAL
    http://windowshelp.Microsoft.com/Windows/en-us/help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx

    If you use Control Panel - Classic - printers

    Try after unplugging your printer if necessary.
    -------------------------------------------------------------

    Also check the spooler print and its dependencies and addictions Service.

    Print Spooler service
    http://www.blackviper.com/WinVista/services/Print_Spooler.htm

    How difficulty Windows Vista print spooler starts do not
    http://www.ehow.com/how_4920100_vista-print-spooler-not-starting.html

    ------------------------------------------------------------

    Check this thread if necessary - to stop and erase the spooler

    http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/a15779d6-ac0d-42FD-9Ac2-a1da241ea19f/

    and here
    http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/58b54fa9-cf6f-40F7-90b2-8093c6777493

    ------------------------------------------------------
    Clean the General corruption and repair or replace the damaged/missing files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    CheckDisk (chkdsk) runs at startup.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Vista Home Premium SP2 installation problems

    SP2 says its installed but Windows Update shows it as an available update. When I view the system information, it still shows only installed SP1. I tried the standalone install and I got error 0 X 80070564 connection failed. SP2 shows as has been properly installed on Windows updates the history but it shows also the lack of installation after 2-3 hours to install, restart, then back to sp1. I stop all AV, Spyware, adware, Windows Defender by other items on the SP2 installation problems. I also ran system preparation and the System File Checker. I am running Vista Home Premium 32 bit on computer laptop HP DV5 Dual Core. I have not found anything on the failure error connection displayed in the standalone sp2 update.

    Hello vinniegolf, welcome.

    I would recommend trying to create a new user account with administrative privlages and you try to upgrade to SP2 from here. This will tell us if it has something to do with the internal components of your user account.
    You can create an account via START > Control Panel > users
    Let us know what happens

    Thank you!

    Ryan Thieman
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Vista Home Premium, Installation of SP2 problem

    Dell Inspiron laptop computer with Vista Home premium.

    When I try to install sp2 it fails when a box pop up appears entitled "spinstall.exe - Unable to locate component" with the following message: -.

    "This application has failed to start because sqmapi.dll not found. Reinstalling the application may fix this problem. »

    This happens as well with the update and sp2 download. Any help / suggestions would be appreciated.

    Hello dazedandconfuzed, welcome.

    I recommend you try a SFC scan first. If this fails, we can try to manually find the DLL file referenced in the error message and see if there are any problems with the file itself.

    Try this:

    1. click on START
    2. Type "cmd" (without the quotes). Right-click on the result at the top of the menu START and select 'run as administrator '.
    3. type sfc/scannow , and then press on enter
    4. then restart your computer

    Let us know what happens

    Thank you! Ryan Thieman
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • SP2 is unable to download after failure of computer with windows vista home premium

    My computer crashed and I restarted after the DELL factory settings is a Windows Vista Home Premium but I can't seem to download the SP2 so that I can get IE9. I have SP1, but when I try to download the SP2 it tells me to get SP1.

    Please do not mark a reply as the answer unless it responds to your question.

    It is what is in my previous answer to check what level of Service Pack you have installed.

    «Click Start > right click on computer > left click on properties > see if you have Vista 32 bit or Vista 64 bit installed.»

    It will also tell you which SP you have installed. »

    What does it there?

  • I uninstalled MSE and installed norton, now I can't access the web. any help? Vista Home premium

    I just uninstalled MSE and installed Norton. Now I can't access the internet. I have vista Home premium. my internet works on all the other PCs in the House. the computer shows I have internet acess, but tells me that I can't Conect on the web. I used restore to an earlier date without change. What can I do?

    Well, I just thought about it. I started in safe mode and uninstalled Norton and safety package provided with Norton from Comcast. It was the solution. I don't know if it was Norton, safety package, or both, but I'm back to MSE and perfect performance. I hope this can help someone else. Thank you

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