unknown exception MAX

NOR-MAX used to work on this computer that is running Windows 7, but now whenever it starts, I get an error message about MAX encounters an unexpected error since its last.  By clicking 'Continue' gives me a splash screen for MAX, but after waiting a minute or two, the same unexpected error occurs and MAX disappears.  Removal and re-installation of MAX did not help.  The MAX upgrade did not help.  Now where should I look?

BJ

In fact, things were not quite as simple as an upgrade from 5.3 5.4.  When I met the problem, I tried to do an uninstall of 5.3 followed by a 5.4 installation, but my problem persists.  MAX database reconstructions were considered then, but they also don't has not fixed the problem.  At this point, check with WIN7 told me that MAX was 5.3 version again, but failure begins told Max that it is 5.4.  Running 5.4 Installer told me he had nothing to do since I was already at 5.4.  The fix came to do a repair on MAX.  Seeking old discs install which reached in February 2011, I have no more.  Cancelling repair then leads to a reboot message, and after the Reboot, MAX was very good.  If the upgrade are perhaps the right thing to do, but for some reason my first upgrade seems to have been damaged or incomplete in some way.  The repair was the final solution.

BJ

Tags: NI Hardware

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    2014 02-13 T 17: 36:35.592 + 01:00 [info 04344 "Default"] Found volume with name '\\?\Volume{18297536-8c0b-11da-8528-0014852d7e43}\ '.
    2014 02-13 T 17: 36:35.592 + 01:00 [info 04344 "Default"] Found volume with name '\\?\Volume{caf5e9f8-4e6c-11dd-b440-0014852d7e43}\ '.
    2014 02-13 T 17: 36:35.592 + 01:00 [info 04344 "Default"] Found volume with name '\\?\Volume{2958b89a-b562-11dc-a508-806e6f6e6963}\ '.
    2014 02-13 T 17: 36:35.592 + 01:00 [info 04344 "Default"] Found volume with name '\\?\Volume{0395a09f-8c42-11da-a7d7-806e6f6e6963}\ '.
    2014 02-13 T 17: 36:35.592 + 01:00 [info 04344 "Default"] Found volume with name '\\?\Volume{0395a09e-8c42-11da-a7d7-806e6f6e6963}\ '.
    2014 02-13 T 17: 36:35.592 + 01:00 [04344 WARNING "Default"] could not get the ability to \\.\PhysicalDrive0: error opening disc device: 32 an unknown error (0 x 20) (32)
    2014 02-13 T 17: 36:35.592 + 01:00 [warning 04344 "Default"] jump drive hard "\\.\PhysicalDrive0."
    2014 02-13 T 17: 36:35.592 + 01:00 [04344 WARNING "Default"] could not get the ability to \\.\PhysicalDrive0: error opening disc device: 32 an unknown error (0 x 20) (32)
    2014 02-13 T 17: 36:35.592 + 01:00 [warning 04344 "Default"] jump drive hard "\\.\PhysicalDrive0."
    2014 02-13 T 17: 36:35.592 + 01:00 [04344 WARNING "Default"] could not get the ability to \\.\PhysicalDrive1: error opening disc device: 32 an unknown error (0 x 20) (32)
    2014 02-13 T 17: 36:35.592 + 01:00 [warning 04344 "Default"] jump drive hard "\\.\PhysicalDrive1."
    2014 02-13 T 17: 36:41.155 + 01:00 [warning 04344 'Default'] attention: no attached disks have been detected.
    2014 02-13 T 17: 36:41.155 + 01:00 [04344 error 'Default'] [LiveWindowsComputer] could not find disks connected to the computer.
    2014 02-13 T 17: 36:41.170 + 01:00 [info 04344 "Default"] scheduled timer cancelled, succeeds StopKeepAlive
    2014 02-13 T 17: 36:41.170 + 01:00 [04344 error "Default"] unknown exception when calling VMOMI method queryComputerInfo
    2014 02-13 T 17: 36:50.358 + 01:00 [05648 WARNING "Default"] could not get the ability to \\.\PhysicalDrive0: error opening disc device: 32 an unknown error (0 x 20) (32)
    2014 02-13 T 17: 36:50.358 + 01:00 [05648 WARNING "Default"] Skip hard drive "\\.\PhysicalDrive0".
    2014 02-13 T 17: 36:50.358 + 01:00 [05648 WARNING "Default"] could not get the ability to \\.\PhysicalDrive1: error opening disc device: 32 an unknown error (0 x 20) (32)
    2014 02-13 T 17: 36:50.358 + 01:00 [05648 WARNING "Default"] Skip hard drive "\\.\PhysicalDrive1".
    2014 02-13 T 17: 36:50.389 + 01:00 [info 05648 "Default"] Found volume with name '\\?\Volume{0395a0a1-8c42-11da-a7d7-806e6f6e6963}\ '.
    2014 02-13 T 17: 36:50.389 + 01:00 [info 05648 "Default"] Found volume with name '\\?\Volume{18297536-8c0b-11da-8528-0014852d7e43}\ '.
    2014 02-13 T 17: 36:50.389 + 01:00 [info 05648 "Default"] Found volume with name '\\?\Volume{caf5e9f8-4e6c-11dd-b440-0014852d7e43}\ '.
    2014 02-13 T 17: 36:50.389 + 01:00 [info 05648 "Default"] Found volume with name '\\?\Volume{2958b89a-b562-11dc-a508-806e6f6e6963}\ '.
    2014 02-13 T 17: 36:50.389 + 01:00 [info 05648 "Default"] Found volume with name '\\?\Volume{0395a09f-8c42-11da-a7d7-806e6f6e6963}\ '.
    2014 02-13 T 17: 36:50.389 + 01:00 [info 05648 "Default"] Found volume with name '\\?\Volume{0395a09e-8c42-11da-a7d7-806e6f6e6963}\ '.
    2014 02-13 T 17: 36:50.421 + 01:00 [05648 WARNING "Default"] could not get the ability to \\.\PhysicalDrive0: error opening disc device: 32 an unknown error (0 x 20) (32)
    2014 02-13 T 17: 36:50.421 + 01:00 [05648 WARNING "Default"] Skip hard drive "\\.\PhysicalDrive0".
    2014 02-13 T 17: 36:50.452 + 01:00 [05648 WARNING "Default"] could not get the ability to \\.\PhysicalDrive0: error opening disc device: 32 an unknown error (0 x 20) (32)
    2014 02-13 T 17: 36:50.452 + 01:00 [05648 WARNING "Default"] Skip hard drive "\\.\PhysicalDrive0".
    2014 02-13 T 17: 36:50.499 + 01:00 [05648 WARNING "Default"] could not get the ability to \\.\PhysicalDrive1: error opening disc device: 32 an unknown error (0 x 20) (32)
    2014 02-13 T 17: 36:50.499 + 01:00 [05648 WARNING "Default"] Skip hard drive "\\.\PhysicalDrive1".
    2014 02-13 T 17: 36:56.155 + 01:00 [05648 WARNING 'Default'] attention: no attached disks have been detected.
    2014 02-13 T 17: 36:56.155 + 01:00 [05648 error 'Default'] [LiveWindowsComputer] could not find disks connected to the computer.
    2014 02-13 T 17: 36:56.155 + 01:00 [info 05648 "Default"] scheduled timer cancelled, succeeds StopKeepAlive

    This had already happened with another server (also W2003 DC), but the hardware was completely different; Unfortunately, I wasn't able to solve this year here.

    Any help or advice would be appreciated, thanks in advance

    Thank you for all your help

    I finally found the guilty service.

    It was pcmonitor monitor/remote control software. Once I stopped it is service vmware converter could get the capacity of the physical drives.

    It is rather curious because I made several servers P2V conversions using this software (so far the last one two weeks ago - the difference between that server and this one was that the first was not a domain controller).

    Hopefully this thread will help others in the future.

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