Unstable signal given during the RS232 connection to PC

Dear Sir.

We use the Germany make CNC profile cutting machine perform model Muller no.6082 their connect the amplifier to pc to check the setting of the amplifier by considering the RS232 port DB (9) male, we are connected the Null modem cable using the connection from pin 2, 3, & 5 only via usb to serial RS232 Bf-810 adapter. When we are connected cable dialog box displayed for the port selection after selecting the port the data appearing in the pc, but after a few second it disconneted and illustrated the new dialog box for selecting the port.
This was again a new so we cannot anaylised our problem of machine it's from now under ventilation it may work after his parameteraisation of data, we have also verified this in various computer to clear the main problem in PC dout but no result found also only checked cable was all are ok.
Ask kindly give solution as soon as.
Guman Giri Goswami

Hello

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