Up and down arrow keys not working not

I got the HP Pavilion g6t - 1B 00 CTO Notebook PC now for a year or two. I have been having some problems with internet connectivity and put my computer to "sleep".

However, a few days ago my keyboard randomly started acting strangely. When I would try to type some numbers of the letter /, they would come out differently.

E.g. by pressing the space bar arise "." ' / M ' instead

I tried to restart my computer several times and installed an update of the BiOS that fixed all my issues except for my up and arrow keys. From now on, they have no function; I can't scroll with them and they don't seem to take the role of another key. I tried to use the keys on different programs. The key to using scroll works, but I still can't use the keys and.

Is there anyway to get the top and down arrow keys to work again?


You can do it yourself; It is not too terrible a task to accomplish.

Here is the Service Manual for your computer and page 50 are the instructions to remove the keyboard.  To actually get the keyboard itself you can contact HP support at 1-800-474-6836 if you reside in the United States or to the Canada or click on this link and select your location, and the number is provided for you.

Now if you feel comfortable, the HP support service can provide you with a quote to get the keyboard replaced directly through them so that the option is still possible.

If I was helpful, or if you want to say thanks you can click the White Star under my name to give me congratulations.  I really appreciate it.

Please answer as soon as possible.

Thank you

Tags: HP Notebooks

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