Update 10.10.3 Yosemite has NUKED creative cloud! Its asking me to re - install - I must uninstall first, or install over?

as says the question... just after the restart (update), immediately an error message pops up saying

Screen Shot 2015-04-15 at 8.53.20 AM.png

should I uninstall the old one first? or which will result without end to register for new. This is a paid ($50 per MONTH) account...

Wow... Walkthrough of TWO HOURS with tech support to solve this one!

The cleaner app failed. (can only detect CS6 apps - nothing CC2014...)

Had to manually uninstall CC desktop. Then the party began in earnest!

The CC office relocation is NOT in silence. Deleted some files. Judge again. Is not new.

Next tactic - download and install Adobe Application manager. (with plans to upgrade to CC Manager).

Installation FAILED ("Adobe Installer could not initialize")

Splendid! The second tech, which is remote in past.

This technology (ahamed) actually had a handle on the situation.

It has removed the previous (broken CCdesktop) installation files.

Then open WIDE OPEN permissions on some files to library (about six or eight)

After that, the MAO installed OK. And then, it updated OK.

Problem solved. Thanks, Ahamed, wherever you are.

So no doubt this could be fixed nicely with a smart script that checks (and correct if necessary) authorities and I hope it was provided quickly.

Always left with the nagging question - has this issue because of sloppy on the part of Adobe programming - leaving the great app open to be trodden under foot (legally) to update the OS X 10.10.3? Or was it reckless programming by team update from Apple?

I guess that I'll never - in any event, all of this cost me 4 hours of precious time. But I guess in the grand scheme of things, its just 'business as usual' in this imperfect world

Tags: Adobe

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