Update account info lost our product information

Our designer has recently left, and we have changed to a new e-mail account information and connect. But now, the product we bought (Adobe Creative Suite) disappeared and our new designer can not download it.

Help please

Thank you!

A cloud subscription is linked to the Adobe ID used to purchase the subscription

You will have to contact Adobe to solve this problem

Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link below

Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html

Tags: Adobe

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