Update and now the documents, pictures and other files are removed__

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  Java has been blocked because of the threat, I did the update, and other options to reactivate it ie.manual update reinstalls still websites like YouTube always used to load up. Works great in Chrome & IE!

  Your list of plugins in "Details of the system more" Watch 1.6.0_31 of next generation Java plug-in for browsers Mozilla for Java should not be blocked.

  Could you post a link to a Web page where Java does not work for you? YouTube uses the Flash, not Java. Here is a list of the test pages of Java that you can try to verify that Java works, of http://kb.mozillazine.org/Java#Testing_Java

  • Test of your Machine (JVM) Java virtual on java.com.
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  Moreover, I see in your list of plugins you also the VLC media player Plugin Web 2.0.0 so, it is possible that the VLC plugin is causing a conflict if YouTube or other videos do not work. See Fix common audio and graphics problems (you may have to disable the VLC Media Player plugin in the Add-ons-> list of Plugins for some media to play).

• All My Documents, pictures, videos and music files are does not

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  Hey Kwame,

  I understand that you receive an error saying music.library - ms no longer works.

  Please answer:

  (1) did you do changes on the computer before the show?

  In the libraries folder, you will notice that the icons of the folders have changed to something else. This clearly indicates that Windows 8 libraries are no more work and corrupted.

  To resolve this issue, follow these steps:

  (a) press Windows + E to open Windows Explorer, and then click library.

  (b), select all the libraries with which you are faced with a question and select Delete.

  (c) click Yes to confirm.

  (d) after the deletion, right-click on the icon libraries in the left navigation pane and click on restore default libraries.

  (e) in the first attempt, default icons have been restored but if you are unable to access the libraries of Windows 8, delete and restore again to go back to work.

  Note: Deleting of a library does not delete the contents of the included folders. However, you need to add or include your folders manually, if necessary.

  Kind regards

• Hello, I have version Adobe Acrobat 11. I have complete documents and send them to customers. However, when customers open the documents on their side, they are empty. The filled information are missing. Can you please help me with this problem?

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  Hi Bobsirkus,

  The camera you have is compatible with the latest version of Lightroom, which is Lightroom 6/CC.

  Please see the list of the camera supported by Lightroom: supported by Adobe Camera Raw devices

  You can use the DNG Converter, converts images and then import them into DNG in Lightroom.

  Kind regards

  Tanuj

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  Hi mama mia,.

  1. What is the name of the HP program?

  Try these steps and check the result.
  Step 1: Restore the computer to an earlier time when it was working fine
  a. Click Start, type system restore in the search box and then in the list click on the system restore program.
  If you are prompted for an administrator password or a confirmation, type your password or click on continue.
  b. in the System Restore dialog box, click on choose a different restore point and then click Next.
  c. in the list of restore points, click a restore point created before you started having the problem, and then click Next.
  d. click Finish.
  e. restart the computer and check if the problem persists.

  See What is system restore?

  Step 2: If the problem persists, then reinstall the HP program and check the result.

  You can get in touch with HP Support team for more help on the HP program.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Director of Windows: all my photos and my files are gone. Audio remained

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  Hi GeneVachon,

  1. you remember to make changes to the computer before this problem?

  You can try a system restore to a previous point where you have not experienced the problem.

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  To run the system restore, you can consult the following link:

  System restore

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

  System Restore: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

  Hope this information is helpful

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  Hello

  A handy utility to view all the files on your PC is called Commander free of charge, on the link below, because it displays the files that the operating system normally hides and has a search function.

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  When it is installed, run Commander for free and see if your missing files are now visible.  If they are, right click the folder they are in and select Properties, clear the check box of the "Hidden" box and click on apply to save the changes.  Then close free Commander and check if the folder and the files it contains are now visible in Windows.

  Kind regards

  DP - K

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  http://KB.mozillazine.org/Moving_your_profile_folder

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• After a restore to the factory settings, where personal files are?

  I recently had a problem on my laptop (gateway) that prevents Windows to boot the system.  I went through the automatic tests on splash screens.  Files were good, the disk check was good, went to a restore point, but still was not able to start.  I got a message that there was no specified "configuration change".  So I chose the option to restore factory settings.  I didn't need a disk to do - it took place without no boot disk required.  There was a message related to the restoration who said that my files could be stored on the hard drive partitioned part.  I couldn't get to my personal files anyway, so I decided to take the chance to do the restore and hope that Windows would save my stuff.  Well, Windows is running, but I can't find my files.  The page of my computer shows 2 hard drives, 'Local' and 'Recovery', but I don't know how to access recovery or if my files are still there.

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  Hello

  "Recovery" partition will be the software that was used to perform the recovery to factory settings.

  We should never touch except to make recovery disks, failure of hard disk for you to reinstall Vista on a new hard drive.

  Windows does not save your data when you perform a restore to the factory settings.

  Your recovery software factory settings is provided by the gateway.

  It is an Option in their software.

  It is the gateway to this topic information.

  "Restoration with automatic data backup.

  http://support.gateway.com/s/software/MICROSOF/Vista/7515418/7515418su532.shtml

  All files and existing files are copied to the C:\Backup folder on the hard drive and a new copy of Windows is installed.

  You will need to contact Gateway Support and ask them where to find your data saved their recovery process if the information above did not save where gateway said it would.

  http://support.gateway.com/us/en/support/default.aspx

  See you soon.

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  .

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  Hi Art,

  Thank you for your message.

  Here is some information about drivers and their update:

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  "I went to the dell support site and downloaded what was in the audio position who has not solved my problem here either.

  What did you do with the file downloaded from the Dell support site? You double-click the file to run it?

  What version of the Soundblaster device you are trying to install? Some Soundblaster cards are not compatible with Vista.

  What do you mean by: "it's not quite the same computer a few days ago"

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.