After a restore to the factory settings, where personal files are?

I recently had a problem on my laptop (gateway) that prevents Windows to boot the system.  I went through the automatic tests on splash screens.  Files were good, the disk check was good, went to a restore point, but still was not able to start.  I got a message that there was no specified "configuration change".  So I chose the option to restore factory settings.  I didn't need a disk to do - it took place without no boot disk required.  There was a message related to the restoration who said that my files could be stored on the hard drive partitioned part.  I couldn't get to my personal files anyway, so I decided to take the chance to do the restore and hope that Windows would save my stuff.  Well, Windows is running, but I can't find my files.  The page of my computer shows 2 hard drives, 'Local' and 'Recovery', but I don't know how to access recovery or if my files are still there.

Is there a chance that my stuff is still in this machine, or I'm just the GROUND?

Thanks in advance for any kind souls who can solve the riddle!

Hello

"Recovery" partition will be the software that was used to perform the recovery to factory settings.

We should never touch except to make recovery disks, failure of hard disk for you to reinstall Vista on a new hard drive.

Windows does not save your data when you perform a restore to the factory settings.

Your recovery software factory settings is provided by the gateway.

It is an Option in their software.

It is the gateway to this topic information.

"Restoration with automatic data backup.

http://support.gateway.com/s/software/MICROSOF/Vista/7515418/7515418su532.shtml

All files and existing files are copied to the C:\Backup folder on the hard drive and a new copy of Windows is installed.

You will need to contact Gateway Support and ask them where to find your data saved their recovery process if the information above did not save where gateway said it would.

http://support.gateway.com/us/en/support/default.aspx

See you soon.

Tags: Windows

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