The battery does not charge.

Hello

I have a Compaq CQ58, who said "Pluuged, to the do not load ' for the last 2 days. The laptop is only 7 months, and before that had a pretty good battery life. I tried to turn it off at night, and leaving load like that, but it makes no difference. I use this laptop for minutng meetings, so this will be a major issue for me.

This model is known for having a battery problem?

Thank you

Pheobe

No worries.

You have access to another AC adapter?

You see an icon that indicates the power adapter is connected when it is plugged?

Follow the instructions on this document from HP web. Glance at the bottom of the document to find the section entitled manually calibrate the battery. Be aware that a manual calibration can not solve the problem if the problem is actually due to the power control and switching circuit on the motherboard of your laptop.

If this is the root cause of the problem, you don't have any other option than contact HP and addressing a service engineer on the problem.  Which can cause that it is necessary to send the laptop warranty service. When you talk to a customer service engineer make and consult the troubleshooting we have done on the issue here in the forum.

Best regards

ERICO

Tags: Notebooks

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