Update for Windows 7 64-bit using the 01/05/11

Hello peeps

New to Windows 7, as most of us la!

But after the critical update on 01/05/11 my mouse starts to spin and the and after about 5 minutes truns just make me unplug and insert it again operate

tried a system restore to that date and a scan to see what that the affected update and the mouse is on the list. but he will restore at this point and it's the only one!

The mouse is a microsoft USB optical intelliemouse.

I have also deleted the drivers and restart still same prob

Help

Hi Ross1971,

1. what happened when you try to perform the system restore?

Method 1

See the Microsoft article and try the steps mentioned below

Troubleshoot a wireless mouse that does not correctly

http://support.Microsoft.com/kb/321122

Method 2

If the previous step fails, see if the problem persists in safe mode.

Start your computer in safe mode

http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

Restart the computer to return to normal mode

Also check the update is causing the problem with the mouse.

 

See the Windows updates are installed

http://Windows.Microsoft.com/en-us/Windows7/see-which-Windows-updates-are-installed

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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