Update (Master al. CS6) master operation al. CS5.5 problem with the previous version serial number

Hello

I bought the the Master Collection CS6 in the Master Collection CS5.5 upfate. The CS5.5 Master Collection I bought an update in 2011. Since then, it works fine on my Mac. When you install the update of the CS6, I asking me to enter the serial number of the CS6. It is accepted, after a few seconds a windows appear that no product on my Mac was found to activate the update. I select the CS5.5 Master Collection in a drop-down list and you need to enter the serial number ot it. I got the serial number in "my Adobe" for the CS5.5 but this has not been accepted as a serial number for the CS5.5.

Funny - the CS5.5 runs correctly with this serial number. What can I try to fix the problem?

Click on the link to use the chat feature (after 'I still need assistance').

Tags: Adobe

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