Update the Configuration failed on Windows Vista when the computer was closed prematurely at sea

My son turned off the computer before the update of configuration was complete.  It uses a Compaq Vista premium desktop computer.  The operating system will not load (it is stuck in a loop trying to reconfigure the old settings before the update).  We have tried to start in Mode safe mode and do a system restore.  The first available date is November 15, when the update occurred.  System Restore got the point to finalize and then jammed (lasted at least 4 hours).   Any suggestions other than a complete system to recharge?

Hi DRoggeman,

Welcome to Microsoft Answers Community Forums.

I suggest you to do the Startup Repair to fix boot of startup problem and uninstall all updates you have installed.

Reinstall or install updates for your computer by going to http://windowsupdate.microsoft.com

To perform the Startup Repair, you need to restart (boot) your computer using the installation disc. If you do not restart your computer from the disk, the option to repair your computer will not appear.

1. Insert the installation disc.

2. restart your computer.

Click the Start button, click the arrow next to the lock button, and then click restart.

3. If you are prompted, press any key to start Windows from the installation disc.

Note

If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change your computer's BIOS settings. For more information, see BIOS: frequently asked questions.

4. choose your language settings, and then click Next.

5. click on repair your computer.

6. Select the operating system you want to repair, and then click Next.

7. in the System Recovery Options menu, click Startup Repair. Startup Repair can invite you to make choices as it tries to solve the problem, and if necessary, it may restart your computer, because it makes the repairs.

For more information, please see the links below,

·          http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-fix-a-boot-startup-problem Fixed a problem starting to boot.

·          http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions Frequently asked questions.

Hope this information helps you.

Kind regards

Arona - Microsoft technical support engineer

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Tags: Windows

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